Desktop Support Specialist

3 days ago

Aligarh, Uttar Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

We are seeking an experienced technical professional to join our IT team. As a key member of the End User Services team, you will play a vital role in delivering world-class IT support.

You will work both independently and alongside peers, providing hands-on assistance, resolving issues, and ensuring seamless day-to-day operations.

Your primary focus will be on troubleshooting technical issues, managing IT assets, deploying hardware, and ensuring that users have the tools and support they need to stay productive.

This includes addressing tickets related to Windows 10, Office 365, Outlook, VPN, MFA, and remote access, as well as supporting technologies like Citrix XenApp/XenDesktop, VDI, and other client OS environments.

Key Responsibilities:

  • Troubleshoot technical issues and provide hands-on assistance
  • Manage IT assets and deploy hardware
  • Ensure users have the tools and support they need to stay productive
  • Address tickets related to Windows 10, Office 365, Outlook, VPN, MFA, and remote access
Required Skills and Qualifications

Education: Bachelor's degree or higher in Computer Science or related field

Experience: 1-3 years of experience in Desktop/Help Desk Support for domestic and international users

Skills:

  • Expertise in Windows 10, Microsoft Office, and desktop/laptop troubleshooting
  • Strong working knowledge of ServiceNow or similar ITSM tools
  • Experience with Citrix environments, Office 365, and mobile device configuration
Benefits

This is a challenging and rewarding opportunity to work in a dynamic and supportive environment.

As a member of our team, you will receive:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and reward for outstanding performance
What We Offer

We offer a comprehensive compensation package that includes:

  • Competitive salary and bonus structure
  • Comprehensive health insurance
  • Retirement savings plan

In addition, we provide ongoing training and development opportunities to help you grow in your career.

  • Desktop Support Specialist

    7 hours ago

    Aligarh, Uttar Pradesh, India beBeeSupport Full time ₹ 21,400 - ₹ 3,22,400

    Job Title: Desktop Support SpecialistThis role involves providing advanced technical support for desktops, laptops, and peripherals. A strong background in Microsoft Outlook is required, as well as proficiency in Windows OS configuration & installation.Deliver high-quality technical support services to end-users across departments.Troubleshoot and resolve...

  • Virtual Desktop Infrastructure Technical Support Specialist

    4 days ago

    Aligarh, Uttar Pradesh, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Horizon VDI Support SpecialistWe are seeking a dedicated and customer-focused Support Specialist to join our team. This individual will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model.The role involves resolving end-user VDI issues, maintaining golden images,...

  • Information Technology Support Specialist

    2 days ago

    Aligarh, Uttar Pradesh, India Vasu Travel & Tourism LLC Full time

    Company Description Welcome to Vasu Travel & Tourism LLC, your go-to partner for comprehensive travel solutions. We specialize in both B2B and B2C services, offering competitive travel tickets, streamlined visa assistance, and reliable transfers. Our expert team ensures seamless travel experiences for both corporate needs and personal adventures. With...

  • IT Technical Support Expert

    2 days ago

    Aligarh, Uttar Pradesh, India beBeeTroubleshooting Full time ₹ 6,00,000 - ₹ 10,00,000

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team. This is a full-time remote role that involves providing technical support, troubleshooting issues, and assisting with desktop computers and general information technology needs.The ideal candidate will be responsible for handling help desk support, ensuring that IT-related...

  • Technical Support Specialist

    10 hours ago

    Aligarh, Uttar Pradesh, India beBeeIT Full time US$ 40,000 - US$ 70,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have excellent technical skills, strong problem-solving abilities, and excellent communication skills.Key Responsibilities:Provide technical support for end-users, troubleshooting hardware, software,...

  • IT Infrastructure Specialist

    2 days ago

    Aligarh, Uttar Pradesh, India beBeeSupport Full time ₹ 60,00,000 - ₹ 80,00,000

    **Job Title:** Information Technology Support SpecialistJob Description:This is a full-time remote role for an IT Support Specialist.The IT Support Specialist will be responsible for providing technical support, troubleshooting issues, managing desktop computers, and offering help desk support.The role involves daily monitoring and resolving IT-related...

  • Printer Support Specialist

    2 days ago

    Aligarh, Uttar Pradesh, India beBeePrinterSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a skilled Print Support Specialist to manage and maintain our print environment.The ideal candidate will have hands-on experience in desktop support and a passion for delivering cutting-edge technology solutions.Key Responsibilities:Manage and troubleshoot printers, plotters, and printing systems.Configure and install printer software and...

  • Desktop Publishing and Localization Expert

    10 hours ago

    Aligarh, Uttar Pradesh, India beBeePublisher Full time ₹ 40,00,000 - ₹ 60,00,000

    Job Title: Desktop Publishing Specialist Job Description:Proficiency in Adobe Creative Suite is essential for this role.Significant experience in localization projects with a proven track record of working with various languages in InDesign, MS Word, and OCR tasks is required. Familiarity with Acrobat Professional, InDesign, Photoshop, and Illustrator is...

  • Technical IT Specialist

    2 days ago

    Aligarh, Uttar Pradesh, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Technical IT SpecialistThe role of the technical IT specialist is vital in maintaining a seamless business operation by providing comprehensive support across various facets of IT infrastructure. This encompasses end-user support, networking, servers, and IT systems.Key Responsibilities:Offer technical assistance for desktops, laptops, mobile...

  • Highly Skilled IT Support Specialist

    2 days ago

    Aligarh, Uttar Pradesh, India beBeeITSupportEngineer Full time ₹ 60,00,000 - ₹ 80,00,000

    Job TitleAward-winning company seeking highly skilled IT Support Engineer to join our team.This is a full-time position with opportunities for growth and development.We offer:A competitive salary packageComprehensive health insurance planTen paid holidays per yearResponsibilities include:Key ResponsibilitiesProvide exceptional end-to-end support for...