MIS Team Leadership Position

2 weeks ago


Mumbai, Maharashtra, India Firstsource Full time
Job Summary
Firstsource, a renowned provider of Business Process Management (BPM) services, seeks an accomplished MIS Team Leader to drive initiatives and lead cross-functional teams. With a strong presence in the US, UK, India, and Philippines, our 'rightshore' delivery model offers tailored solutions for clients across various verticals.

About Firstsource
We are a trusted custodian and long-term partner to 100+ leading brands, including Fortune 500 & FTSE 100 companies. Our commitment to excellence has earned us a reputation as a reliable and efficient service provider.

Responsibilities
This role requires close collaboration with project sponsors, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plans, budgets, and timelines for new initiatives. You will work closely with program managers to identify risks and opportunities across multiple projects within the department and transform data-driven insights into strategic plans.

Key Requirements
The ideal candidate must possess advanced Excel expertise and experience in creating dashboards. A minimum of WFM reporting experience is mandatory, and the ability to analyze, evaluate, and overcome program risks is essential. Additionally, you will be responsible for producing program reports for management and stakeholders.

Salary and Benefits
This position offers a competitive salary ranging from $60,000 - $80,000 per annum, commensurate with experience. As a valued member of our team, you can expect a range of benefits, including opportunities for professional growth and development.

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