
Supply Chain Operations Manager
2 weeks ago
This role offers a challenging opportunity to lead and manage end-to-end last mile delivery operations within a hub. The successful candidate will be responsible for ensuring timely deliveries and optimized routes.
The Supply Chain Operations Manager will have the ability to lead and manage a team of delivery bikers, ensuring performance standards are met. This will involve resolving team issues, conflicts, and providing continuous feedback for improvement.
In addition to team management, the Supply Chain Operations Manager will oversee cash handling operations, ensuring daily reconciliation of cash collected during deliveries.
A key aspect of this role is performance monitoring and reporting. The Supply Chain Operations Manager will track, monitor, and report on key metrics such as daily, weekly, and monthly delivery performance, return to origin (RTO), and other KPIs. They will also implement strategies to improve operational efficiency and customer satisfaction.
Requirements:
- Minimum 2-3 years of experience in logistics with a focus on last-mile delivery operations or 4-5 years of experience for senior logistics executive.
- Prior experience in managing bikers and cash reconciliation.
- Strong route knowledge within the city and nearby areas is a must.
- Hands-on experience with daily, weekly, and monthly reporting of logistics metrics.
- Proficient in MS Excel and Google Sheets.
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