Technical Solutions Specialist

3 weeks ago


Mumbai, Maharashtra, India Falkonry Full time

A solutions engineer at Falkonry serves as a technical expert on the pre-sales team, explaining the inner workings of technology to customers and ensuring it is deployed to perform its intended functions.


The role acts as a liaison between the sales team and product developers, turning complex technical concepts into understandable and attractive solutions.


Solutions engineers have a strong technical understanding of key products paired with an empathetic, customer-focused attitude.


Key responsibilities include:



  • Developing customized technical solutions tailored to client requirements.
  • Identifying user behavior patterns, trends, and actionable adoption insights.
  • Enhancing infrastructure to support solution implementation and scaling.
  • Collaborating with sales teams to support the sales process and identify growth opportunities.
  • Coordinating cross-departmental efforts to ensure solution compatibility and success.
  • Diagnosing and troubleshooting customer technical problems.

Minimum qualifications include:



  • Bachelor's degree in computer science, engineering, or related field.
  • 3 years of experience with software development, system architecture, and design.
  • Proficiency in Python and API programming.
  • Methodology expertise: Agile, Scrum, or Waterfall technologies like JIRA, GitHub, Asana.
  • Strong communication and problem-solving skills.

Preferred qualifications include knowledge of Time series analysis, cloud platforms, data management, or ETL frameworks.



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