Expert Talent Strategist

3 days ago

Bengaluru, Karnataka, India beBeeStrategic Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Talent Delivery Director Role Overview

This role is central to our talent acquisition journey, requiring strategic insight and unwavering excellence. As a key leadership position, you will align our global team, foster a culture of innovation, and drive impactful talent delivery strategies.

Job Description
  • Provide specialist recruitment solutions based on client service offerings.
  • Manage onsite teams, reporting back to clients and RSR stakeholders.

As a visionary leader, you will not only shape talent and client delivery strategies but also cultivate the next generation of industry leaders.

Key Responsibilities
  • Act as first point of contact for clients and first escalation point for daily operational issues.
  • Engage with clients to understand recruitment needs and drivers, ensuring appropriate resourcing strategies are aligned and forecasting is achieved.
  • Ensure onsite teams meet internal and client KPIs, SLAs, and develop/refine client processes and procedures.

Responsible for meeting customer satisfaction targets, ongoing account development, and up-selling from existing solutions.

Operations Management
  • Analyze SLAs, recruitment services, and delivery costs to identify improvements in quality and productivity.
  • Maintain external networks with industry associations, government bodies, networking events, and others to obtain market information.

Develop and maintain internal RSR Operations and Infrastructure networks, manage financial and administrative processes, and resolve escalated commercial and contractual issues.

People Management
  • Lead and manage the recruitment and induction of consultants to ensure business resource plans are achieved.
  • Provide leadership, coaching, and support to teams and consultants to perform to the maximum of their abilities.

Assess and address training needs of staff, provide regular communication to staff, and conduct team meetings to promote teamwork and set goals.

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