Operations Director
4 days ago
Operations Lead Role Overview
NucleusTeq is a rapidly growing company focused on innovation and excellence. We are seeking an experienced Operations Lead to oversee the day-to-day operations of Fyndr, ensuring efficient case resolution and smooth operational processes.
- Key Responsibilities:
- Manage and maintain the day-to-day operations of Fyndr, ensuring seamless workflows.
- Utilize Salesforce Flows and coding to create and maintain automated processes, improving operational efficiency.
- Develop and maintain key operational reports in Salesforce to provide insights and support decision-making.
- Ensure a smooth onboarding process for new businesses, providing necessary resources to integrate them effectively into Fyndr.
- Maintain and continuously improve existing operational processes to enhance efficiency and effectiveness.
- Collaborate with sales, marketing, and development teams to align operational strategies with company goals.
- Monitor key performance indicators (KPIs) and operational metrics, identifying areas for improvement and implementing corrective actions.
- Document operational processes, workflows, and best practices.
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