Operations Director

4 days ago


Indore, Madhya Pradesh, India NucleusTeq Full time

Operations Lead Role Overview

NucleusTeq is a rapidly growing company focused on innovation and excellence. We are seeking an experienced Operations Lead to oversee the day-to-day operations of Fyndr, ensuring efficient case resolution and smooth operational processes.

  • Key Responsibilities:
  • Manage and maintain the day-to-day operations of Fyndr, ensuring seamless workflows.
  • Utilize Salesforce Flows and coding to create and maintain automated processes, improving operational efficiency.
  • Develop and maintain key operational reports in Salesforce to provide insights and support decision-making.
  • Ensure a smooth onboarding process for new businesses, providing necessary resources to integrate them effectively into Fyndr.
  • Maintain and continuously improve existing operational processes to enhance efficiency and effectiveness.
  • Collaborate with sales, marketing, and development teams to align operational strategies with company goals.
  • Monitor key performance indicators (KPIs) and operational metrics, identifying areas for improvement and implementing corrective actions.
  • Document operational processes, workflows, and best practices.


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