Customer Service Specialist

4 days ago

Agra, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000

About the Role

We are seeking a highly skilled Customer Support Representative to join our team at PeopleGene.

Key Responsibilities:

  • Initiate outbound calls to prospects to introduce skincare products and engage in effective communication to highlight their value proposition.
  • Work towards achieving and exceeding sales targets through telephonic selling, employing consultative selling techniques to understand customer needs and recommend suitable products.
  • Build and maintain strong relationships with customers through regular follow-ups and personalized communication.
  • Address customer inquiries and concerns, providing timely and accurate information.
  • Maintain accurate records of all interactions with customers in our CRM system.
  • Provide regular reports on sales performance, activities, and challenges.

Desirable Skills:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

Benefits: The ideal candidate will be rewarded with competitive compensation and opportunities for career advancement. We also offer comprehensive training and support to help you excel in your role.

Requirements: To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You should also be highly organized and able to prioritize tasks effectively.

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