Senior Customer Engagement Specialist

3 days ago


Jamnagar, Gujarat, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Relationship Manager

We are seeking a skilled Relationship Manager to join our team. The ideal candidate will have excellent communication skills, be able to build strong relationships with customers and provide accurate resolutions to their queries.

Key Responsibilities:
  • Customer Liaison: Act as the primary point of contact for customers, handling queries and providing timely and accurate resolutions.
  • Relationship Building: Build and maintain strong relationships with customers, ensuring high satisfaction levels through effective communication and issue resolution.
  • Home-Buying Support: Assist in the home-buying process, guiding customers through documentation and post-sales support.
  • Team Collaboration: Collaborate with sales, CRM, and legal teams to streamline customer communication and ensure seamless service delivery.
  • Record Keeping: Track customer interactions using CRM software and maintain detailed records of all interactions.
  • Complaint Resolution: Address and resolve customer complaints efficiently while ensuring a positive customer experience.
  • Feedback Analysis: Analyze customer feedback and provide insights for service improvement.
  • Regulatory Compliance: Ensure compliance with company policies, legal regulations, and industry best practices.
  • Talent Development: Work closely with the management team to enhance overall customer engagement and retention.


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