Retail Leader

10 hours ago


Amrāvati, Maharashtra, India beBeeRetail Full time ₹ 9,00,000 - ₹ 15,00,000

Experience: 6+ years of retail leadership, preferably in luxury/fashion/footwear

Work location: Bombay, India

Job type: Full-time position

About the role

Bridlen is a premium shoemaker dedicated to craftsmanship and heritage. We are opening our flagship store in Bombay and are seeking an experienced Retail Leader to drive operations, build a strong team, and deliver exceptional customer experiences.

Key Responsibilities:
  • Recruit, train, and mentor store staff
  • Develop a culture of excellence, accountability, and customer-centric service
  • Set and track performance goals for the team
Customer Experience:
  • Ensure every customer receives personalized, premium service
  • Resolve escalations with professionalism and empathy
  • Build long-term relationships with clients and repeat customers
Sales & Growth:
  • Drive sales performance and consistently achieve store targets
  • Monitor key performance indicators and implement strategies for improvement
  • Support and execute in-store events, launches, and brand activations
Operations & Inventory:
  • Manage daily store operations to ensure efficiency and quality
  • Oversee inventory, stock levels, and replenishments
  • Generate weekly/monthly reports on sales, customer insights, and operations
Requirements:
  • 6+ years of experience as a Retail Manager or similar, preferably in luxury/fashion/footwear
  • Proven success in leading teams and achieving sales targets
  • Strong people management, communication, and problem-solving skills
  • Passion for artisanal products, craftsmanship, and premium customer service
  • Proficiency with POS and inventory management systems
  • Fluent in English; Hindi/Marathi
  • Self-motivated, detail-oriented, and able to work in a dynamic retail setup


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