Technical Resolution Expert

4 weeks ago


Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full time

About the Role

We are seeking a skilled Technical Resolution Expert to join our team at F335 Deutsche India Private Limited, Bangalore Branch. As a Technical Resolution Expert, you will be responsible for guaranteeing system stability in a complex production environment.

Key Responsibilities

  • Drive investigation of complex production issues affecting multiple GFX systems
  • Provide consistent and comprehensive communication on system stability to senior stakeholders – Sales, Trading, Operations, IT management
  • Drive root cause analysis and system stability improvements to avoid reoccurrence of production issues; formulate and prioritize technical tasks to enhance system maintainability
  • Ability to debug the code and provide detailed analysis for the issues occurring in production system
  • Collaborate closely with Development, Support L1 and L2 teams on streamlining support processes
  • Become a subject matter expert in systems within GFX landscape

Requirements

  • 5+ years' experience of Production support experience with a Developer background / acumen; with an inclination to analyze and debug production problems
  • Experience in production support of systems in a complex environment
  • Good SQL and Unix knowledge
  • Strong communication, coordination, problem-solving skills
  • Analytical skills, structured approach, attention to details
  • High discipline and stress resistance; ability to take ownership of tasks up to full completion
  • English - upper intermediate and above
  • Good understanding of any of Programming Language (C++, C#, Java, Python) in which candidate can read and debug code and provide Root cause analysis along with fixing it
  • Understanding of systems issues related to CPU, Memory, Network, etc.
  • Exposure to any of distributed systems with client server, N-tier architectures, Caching, microservices applications, etc.
  • Exposure to Grafana, Splunk or other monitoring tools
  • Open to work in shifts

What We Offer

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

About Us

F335 Deutsche India Private Limited, Bangalore Branch is a leading financial institution with a strong presence in the global market. We are committed to providing our employees with a challenging and rewarding work environment that fosters growth and development.



  • Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full time

    Job Title: Technical Resolution ExpertWe're looking for a skilled Technical Resolution Expert to join our team at F335 Deutsche India Private Limited, Bangalore Branch.As a Technical Resolution Expert, you will be responsible for ensuring the stability of our Global Foreign Exchange systems in a complex production environment.Key Responsibilities:Drive...


  • Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full time

    About the RoleWe are seeking a highly skilled Technical Resolution Expert to join our team at F335 Deutsche India Private Limited, Bangalore Branch.About the RoleAs a Technical Resolution Expert, you will be responsible for guaranteeing system stability in a complex production environment. This includes driving the investigation of complex production issues...


  • Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full time

    About the RoleWe are seeking a skilled Technical Resolution Expert to join our team at F335 Deutsche India Private Limited, Bangalore Branch.The ideal candidate will have a strong background in production support and a passion for analyzing and debugging complex production issues.Key ResponsibilitiesDrive investigation of complex production issues affecting...


  • Bengaluru, Karnataka, India Awign Expert Full time

    Job Title: SAP ABAP HANA Technical Development ExpertAbout Awign Expert:Awign Expert is an enterprise-focused platform that helps businesses Hire, Assess and Manage highly skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large-scale Enterprises. We are a newly launched...


  • Bengaluru, Karnataka, India Awign Expert Full time

    About Awign ExpertAwign Expert is a division of Awign - India's largest work-as-a-service platform. We connect skilled professionals with exciting project-based opportunities from top companies, handling onboarding, feedback, conflict resolution, and payroll. Our mission is to empower professionals to focus on their work by managing administrative tasks,...


  • Bengaluru, Karnataka, India WiseTech Global Full time

    About the RoleAt WiseTech Global, we are seeking a skilled Technical Incident Resolution Specialist to join our team. This pivotal role plays a crucial part in efficiently managing incoming incidents from customers and internal teams.The ideal candidate will be responsible for evaluating and categorizing incidents, assigning them to the appropriate teams,...


  • Bengaluru, Karnataka, India Value Point Systems Pvt Ltd Full time

    Value Point Systems Pvt Ltd is seeking a skilled Technical Incident Resolution Specialist to join our team. As a key member of our support team, you will be responsible for resolving technical issues and ensuring high-quality service delivery to our customers.The estimated salary for this role is ₹800,000 - ₹1,200,000 per annum, depending on experience...

  • Technical Expert

    1 month ago


    Bengaluru, Karnataka, India Microland Full time

    Job SummaryWe are seeking a highly skilled Technical Expert to join our team at Microland. As a key member of our technical team, you will be responsible for managing our network technology and ensuring the smooth operation of our infrastructure.Key ResponsibilitiesOur ideal candidate will have a strong background in technology management, with experience in...


  • Bengaluru, Karnataka, India Awign Expert Full time

    About Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises.We are a newly launched business division of Awign, which is one of the pioneers and...

  • Expert Investigator

    1 week ago


    Bengaluru, Karnataka, India NLB Services Pvt Ltd Full time

    Role OverviewLeadership Opportunity in Investigation & Dispute ServicesNLB Services Pvt Ltd seeks a seasoned professional to lead our Investigation & Dispute Services team. As the Director, Forensic & Fraud Investigation, you will oversee complex investigations, develop tailored solutions for clients, and contribute to business development efforts.Key...


  • Bengaluru, Karnataka, India KreditBee Full time

    Job Summary:As a Customer Resolution Expert at KreditBee, you will serve as a point of contact for customers who require additional assistance with complex issues and complaints. Your primary responsibility will be to resolve escalated customer issues promptly and effectively, ensuring customer satisfaction and loyalty.Key Responsibilities:Act as the primary...


  • Bengaluru, Karnataka, India Vervent Full time

    Job DescriptionThe Compliance Support Specialist plays a vital role in delivering solutions for audit requests, escalated customer inquiries, and disputes at Vervent, a fintech leader that sets the global standard for outperformance.Key Responsibilities:Investigate account level activity and make informed decisions related to case investigations.Support...


  • Bengaluru, Karnataka, India Cisco Full time

    Role OverviewCisco is seeking an experienced Cloud VoIP Technical Solutions Expert to join our Cisco Customer Experience (CX) organization. In this role, you will be working with a global team of experts to deliver exceptional customer experiences through innovative services and world-class people, partners, processes & tools.About the RoleThis is an...


  • Bengaluru, Karnataka, India Netradyne Full time

    About UsAt Netradyne, we're revolutionizing transportation safety with cutting-edge AI and Edge Computing technologies. Our vision-based solutions have empowered organizations to achieve remarkable results, including a 50% reduction in road accidents and a 90% decrease in distracted driving incidents. By adopting our technology, you can excel in safety,...

  • Technical Specialist

    1 month ago


    Bengaluru, Karnataka, India Commvault Systems (India) Private Limited Full time

    About CommvaultCommvault is a leading provider of cyber resilience solutions, empowering organizations to uncover, take action, and rapidly recover from cyberattacks. Our AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest...


  • Bengaluru, Karnataka, India NLB Services Pvt Ltd Full time

    Role SummaryAt NLB Services Pvt Ltd, we are seeking a highly skilled and experienced Quantum Financial Dispute Resolution Specialist.The successful candidate will have a strong background in financial analysis, quantum analysis, and dispute resolution. They will be responsible for providing expert financial guidance and support to our clients, as well as...


  • Bengaluru, Karnataka, India Awign Expert Full time

    Company Overview:Award-winning Awign Expert is a pioneering enterprise-focused platform that empowers businesses to Hire, Assess and Manage top-notch resources for Gig Based Projects. Our cutting-edge platform provides experts with a gateway to build a freelance/consulting career with large-scale Enterprises.A leader in the Gig Economy in India, we are...


  • Bengaluru, Karnataka, India Commvault Systems (India) Private Limited Full time

    About Commvault Systems (India) Private LimitedCommvault is a leading provider of cyber resilience solutions. Our AI-powered platform combines data protection, security, and intelligence to help organizations recover from cyberattacks and stay resilient.Job DescriptionWe are seeking an Advanced Cybersecurity Technical Expert to join our team. As a member of...


  • Bengaluru, Karnataka, India Awign Expert Full time

    About Awign Expert: As a newly launched business division of Awign, one of the pioneers and largest players in the Gig Economy in India, we are changing how the world works with a vision to uplift millions of Careers.We provide a gateway to work for and build a freelance/consulting career with large scale Enterprises using our Enterprise focused platform...


  • Bengaluru, Karnataka, India Awign Expert Full time

    About Awign Expert: Awign Expert is a platform that helps businesses hire and manage skilled resources for projects. We provide a gateway for experts to work with large enterprises. As a newly launched division of Awign, one of India's largest players in the Gig Economy, we're changing the way the world works.Job Overview:We're looking for a Java developer...