
Data Driven Collections Strategist
2 weeks ago
About our organization:
We specialize in leveraging AI, ML and NLP to provide risk analytics, data conversion and enrichment capabilities.
- Deliver strategic analysis to drive operational and product strategy for loan repayment while ensuring compliance with regulatory requirements.
- Utilize internal and external data to create effective collection strategies that maximize returns.
- Lead a team within the collections department to ensure sufficient staffing levels to meet workload demands.
- We seek a People leader who can effectively roll up their sleeves and drive innovation.
- Monitor repayment metrics such as collections, recoveries performance and delinquency rates, and influence vendor strategies to optimize repayment at minimal cost.
- Manage performance and efficiency across the customer lifecycle focused on repayment.
- Build cross-functional relationships and partner with Product and Risk teams to drive operational strategies across collections and recoveries.
- Identify innovative ways to evolve the repayment experience through third parties, data solutions, and partnerships.
To succeed, you will ideally have:
- A quantitative background in engineering, statistics, math, economics, business, or related fields.
- 5+ years of experience analyzing data and utilizing database query language (e.g. SQL) analysis and programming tools such as Python, R, Databricks Analytics.
- An analytical mindset and strong problem-solving skills, including attention to detail and multitasking abilities.
- The ability to thrive in a fast-paced environment and navigate ambiguity.
- Strong communication, interpersonal, and presentation skills to engage and collaborate with multiple stakeholders across teams.
- A proactive approach to communication, willing to raise flags when necessary and keep team members informed of ongoing risk or fraud related activities.
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