Digital Learning Solutions Specialist

2 weeks ago


Gurgaon, Haryana, India Bain & Company Full time

Bain & Company is seeking a skilled Learning Technology Analyst to join its global training team. As a key member of this team, you will be responsible for providing technical and functional support to our core learning platform Springboard.

The ideal candidate will have at least 2-4 years of experience with learning or HR technology tools, including learning management systems, learning experience platforms, eLearning authoring software, content management systems, etc. Expertise in Learning standards such as SCORM, AICC, and/or xAPI for learning data analysis is preferred.

This role offers a competitive salary range of $85,000 - $110,000 per annum, depending on location and experience.

Key Responsibilities:
  • Support, configure, and administer learning systems and system upgrades (70%): Troubleshoot customer requests, maintain quality checks, and develop test plans.
  • Use robust analytics to drive adoption and utilization of Springboard (10%): Audit learning records, analyze learning data, and draw conclusions from data.
  • Program manage and coordinate technology initiatives within the Learning ecosystem (10%): Work in an agile environment, maintain plans, and create high-quality documentation.
  • Communicate insights to diverse audiences across the organisation (10%): Share progress updates and present findings using Bain tools and presentation templates.

Qualifications:

  • BA/BS or equivalent, with strong academic credentials or equivalent experience.
  • Certification or diploma in learning technologies, system implementation, and learning data analysis.
  • Proficiency in Microsoft Excel and other Office products.

Location: This role can be based in various locations worldwide, including but not limited to the United States, Europe, Asia, Australia, and Latin America.



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