Commercial Operations Manager
5 days ago
We are looking for a highly skilled and experienced professional to oversee day-to-day operations and maintain Service Level Agreements (SLAs) in our Order to Cash process.
Key Responsibilities:- Making timely collection calls to customers, sending invoices via email or fax as per their requests.
- Identifying and resolving unidentified cash discrepancies, leading the end-to-end process of Cash applications.
- Processing cash application functions to invoices at assigned sites, ensuring accurate and confidential completion of Daily Receipt Reconciliation (DRR).
- FOLLOWING UP on customer/internal disputes, customer inquiries, and working between departments to get a resolution.
- Reconciling orders to match customer books, including validating credits or debits and sending them to customers for collection or refund.
- Bachelor's degree in Commerce
- Meaningful work experience
- Excellent English language skills (verbal and written)
The estimated annual salary for this position is $90,000 - $120,000, depending on location and experience.
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