
Customer Experience Team Lead
7 days ago
We are seeking a seasoned professional to lead our Customer Experience team. The ideal candidate will have extensive experience in team management, customer relationship management, and operations.
- Lead and mentor a high-performing team of 15 members, fostering a culture of excellence and service quality.
- Manage key relationships with operators, addressing escalations and ensuring timely resolution.
- Analyze key performance indicators (KPIs) to drive operational improvements and enhance customer satisfaction.
- Collaborate with internal stakeholders to resolve issues and implement customer-centric solutions.
- Bachelor's degree in a relevant field with 3-5 years of experience in team management and KAM.
- Excellent analytical, problem-solving, and communication skills.
- Proficiency in CRM tools, Microsoft Office, and Google Workspace.
- Able to thrive in a fast-paced, dynamic environment.
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Customer Experience Lead
10 hours ago
Noida, Uttar Pradesh, India beBeeVisionary Full time ₹ 10,00,000 - ₹ 15,00,000Customer Experience VisionaryWe are revolutionizing the contact center industry with cutting-edge AI technology.Our platform helps enterprises extract deep insights from customer interactions, turning every conversation into a strategic asset.We are trusted by leading global brands, making us the most adaptive and forward-thinking solution in the market....
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Lead Customer Experience Manager
2 days ago
Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 15,60,000Lead Customer Experience ManagerAbout the Role:As a visionary leader with strong medical background, you will drive excellence in customer servicing within our contact centre. Your responsibility includes developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. Key Roles...
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Team Lead
24 hours ago
Noida, Uttar Pradesh, India Amazon Full timeDESCRIPTIONAt Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe re...
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Team Lead
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeAbout MyOperator:- MyOperator is India's leading cloud-based business communication platform, trusted by 12,000+businesses.- We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.Role Overview:- We're looking...
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Calling Team Lead
2 days ago
Noida, Uttar Pradesh, India beBeeLeadership Full time ₹ 7,50,000 - ₹ 12,50,000Job OpeningWe are seeking a highly skilled Team Leader to spearhead our calling team in Noida. The ideal candidate will have 1-5 years of experience in a similar role and will be responsible for leading a high-performing team of callers, driving sales growth, and ensuring exceptional customer satisfaction.ResponsibilitiesLead and manage a team of callers to...
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Team Lead
3 weeks ago
Noida, Uttar Pradesh, India One 97 Full timeJob DescriptionAbout Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...
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Urgent) Team Lead
4 weeks ago
Noida, Uttar Pradesh, India Amazon Full timeDESCRIPTION At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers ...
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Team Lead
4 days ago
Noida, Uttar Pradesh, India beBeeLeadership Full time ₹ 70,92,000 - ₹ 94,92,000Job Title: Team LeadExperience Level: ExperiencedAbout the Role:We are seeking a seasoned team lead to oversee teams handling complex insurance or international processes.Key Responsibilities:Lead and manage a team of professionals handling intricate insurance or international processes.Drive team performance through coaching, monitoring, and structured...
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Technical Lead
2 days ago
Noida, Uttar Pradesh, India beBeeCustomerCentric Full time US$ 6,00,000 - US$ 12,00,000About the OpportunityWe foster a collaborative work environment where teamwork, agility, and empathy come together to deliver exceptional customer experiences.Key Responsibilities:Contribute to the development of innovative solutions that exceed customer expectations.Prioritize tasks effectively to meet deadlines and drive project success.Collaborate with...
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Team Lead
5 days ago
Noida, Uttar Pradesh, India beBeeDevelopment Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job Title: Team LeadAbout the Role:We are seeking a seasoned professional to lead our development team. This individual will be responsible for designing, developing and maintaining robust APIs using FastAPI.Design and develop RESTful APIs using FastAPICollaborate with front-end developers, DevOps engineers, and product managers to deliver end-to-end...