
Insurance Business Operations Specialist
7 hours ago
We are seeking a driven and detail-oriented professional to join our organization as an Insurance Operations Associate. You will play a key role in supporting our core insurance processes, delivering high-quality service to stakeholders, and helping us maintain our operational excellence.
Key Responsibilities:- Delivering Administrative Service: Delivering a meticulous and streamlined administrative service.
- Data Management: Dedicated to the precise management of data entry, meticulous data cleansing, and rigorous quality control of client and business partner information.
- Submission Logging: Executing submission logging duties with precision, while also playing a pivotal role in achieving a seamless month-end close process.
- Policy Data Management: By meticulously managing policy data, implementing robust quality controls, and fostering collaboration across teams.
- Daily Transactions Processing: Processing daily transactions as per the targets set by the process.
- Change Management: Exhibit the ability to manage and accommodate change effectively self and within the team proactively.
- Policies and Procedures: Follow all the policies outlined by the organisation.
- Reporting and Communication: Ensuring on-time Weekly / Monthly reporting as required and liaising with other departments as necessary.
- Accurate Data Entry: Understand customer requests and input accurate information into relevant IT / support systems.
- Owning Deliverables: Take full ownership of deliverables and collaborate effectively with the team to achieve collective targets.
- Communication: Correspond with customers in a clear and concise manner to ensure mutual understanding.
- Proactive Workflow Management: Proactively manage daily, weekly, and monthly workflows to meet key performance indicators and service standards.
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