
Senior Customer Experience Coordinator
15 hours ago
We deliver exceptional customer experiences for top realtors in the industry, serving thousands of customers across Canada with innovative multimedia products.
As a senior customer support representative, you will work independently to provide solutions to customers, leveraging your expertise and experience to resolve queries and offer exceptional services.
The ideal candidate is a quick-thinking problem solver with excellent business communication skills, punctuality, and professionalism. You should have fantastic customer service skills, excellent communication abilities, and a knack for organization and multitasking.
To succeed in this role, you will require:
- Excellent English language skills for phone, chat, and email support
- A laptop, headphone, smartphone, and reliable high-speed internet connection
- Familiarity with office tools and software like Microsoft Excel, Word, PDF, etc.
Our Recruitment Process
Our recruitment process involves multiple rounds of interviews, including an interview at our Head Office (Canada) and a trial period. The job offers a flexible schedule with opportunities to work from home and requires weekend availability.
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