Visionary Experience Designer

About Vista

We are the go-to partner for millions of small and medium-sized businesses who need to promote themselves effectively in the modern age. With tools that empower brands to create their unique identity, we provide a range of digital and print services at every stage of their journey.

To help customers bring their visions to life, we're looking for UX professionals skilled at crafting the right features and experiences. As a remote-first company, we empower you to thrive from wherever you are while staying connected to a global team.

What you'll do:

We're looking for a Principal UX Designer located in India to join our product experience group. This covers a suite of enterprise and consumer-facing solutions that simplify how teams create, manage, and order custom print and digital promotional items.

You'll focus on the end-to-end experience for both admins and customers: enabling admins to manage budgets and permissions, and helping customers purchase, track orders, and access real-time support. You'll approach the experience holistically, collaborating across teams to ensure the service is seamless, scalable, and best-in-class.

This role also requires strong UX leadership across product teams and initiatives, influencing priorities within the domain and aligning with cross-functional partners and senior leaders on scalable, system-oriented experiences that support strategic goals. You'll actively mentor junior designers, model high-quality design practices, and help grow the team by providing feedback, supporting onboarding, sharing resources, and contributing to hiring efforts.

Your responsibilities will include:

• Conceptualizing and exploring visionary new product design solutions that evolve and differentiate the customer experience.
• Shaping ambiguous ideas into concrete user stories and innovative product experiences, utilizing a user-centered design process; be hands-on at every stage of the design process, as well as direct more junior designers who are working alongside you.
• Collaborating with data scientists to experiment and evolve our design composition and design generation algorithms, exploring new possibilities for asset, layout, and complex template generation.
• Cross-functionally aligning with peers throughout the product ecosystem to drive creativity and innovation, and challenge established thinking.
• Contribution to a long-term experience strategy and vision through thought leadership and design execution.
• Fostering a strong, user-centered design practice with the mission of evangelizing UX + design, building a thriving design culture, and sharing your design expertise.

Your Qualifications:

We're looking for someone with 10+ years of experience designing innovative digital products, within large-scale product and service ecosystems. Your background should also include:

• 5+ years of experience working collaboratively with product, engineering, design, content, and user research teams.
• 5+ years directing and mentoring more junior designers, and guiding multi-disciplinary collaborators through a successful user-centered process.
• Multiple case studies demonstrating user-centered, creative, highly conceptual, and innovative design solutions that had measurable positive impact for users and the business.
• Able to drive and contribute to product discovery and delivery on an iterative and ongoing basis, and coach other team members through the process.
• Experience leveraging quantitative and/or qualitative data to inspire design concepts, prioritize features, validate new product designs, and communicate decisions to stakeholders.
• Presentation skills and the ability to articulate sophisticated concepts to cross-functional audiences in person, remotely, real-time, and/or asynchronously.
• Strong graphic design and communication design fundamentals including visual and typographic craft.

Nice to have:

• Relevant degree in field of Design or HCI.
• Experience working with globally distributed teams, and/or in highly matrixed organizations.

Why You'll Love Working Here:

We're an award-winning Remote-First company. We're an inclusive community. We're growing (which means you can too). And to help orient us all in the same direction, we have our core behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.