Content Design Leader

19 hours ago

Bengaluru, Karnataka, India beBeeStrategist Full time US$ 10,00,000 - US$ 15,00,000
Job Title: Senior Content Strategist

Elevate user engagement through the creation of strategic content designs that foster inclusive and intuitive digital experiences.

A senior content strategist will develop and execute content plans for inclusive, usable product experiences and play a pivotal role in shaping customer interactions through compelling content. This leader will drive strategically important initiatives, drive innovative solutions to complex problems, and collaborate with cross-functional teams to deliver exceptional results.

Create engaging, user-friendly content that effectively communicates complex concepts to a diverse audience. Champion inclusive design and customer experience and contribute to the success of our user experience design efforts.

Key Responsibilities:

  • Develop and implement content design strategies for multiple components of a product or a series of small products, ensuring alignment with business objectives and user experience goals
  • Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable
  • Use content models and taxonomies to design, structure, and organize digital content to effectively guide customers through the experience and simplify complex technical concepts
  • Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
  • Champion inclusive language for a diverse audience, ensuring seamless, positive interactions throughout the customer journey

Required Skills and Qualifications:

  • 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
  • Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
  • Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
  • Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
  • Advanced technical literacy and deep understanding of content platforms and their impact on user experience
  • Examples of recent work/portfolio required

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