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ServiceNow Developer

1 month ago

Bengaluru, Karnataka, India Rockwell Automation Full time

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With a strong commitment to innovation and customer satisfaction, we're seeking a skilled ServiceNow developer to join our team.

As a ServiceNow developer at Rockwell Automation, you will be responsible for designing, implementing, and maintaining our ServiceNow instance. This includes developing and configuring business rules, workflows, and UI actions, as well as managing users, groups, and roles. You will also be responsible for conducting ServiceNow instance upgrades and ensuring the uptime, performance stability, and system health of all technical components.

Key responsibilities include:

  • Developing and implementing ServiceNow solutions to meet business requirements
  • Configuring and customizing ServiceNow to meet the needs of our customers
  • Managing and maintaining the ServiceNow instance, including user management, group management, and role management
  • Conducting ServiceNow instance upgrades and ensuring system health
  • Collaborating with cross-functional teams to gather requirements and implement new functionality

Requirements include:

  • Bachelor's degree in computer science, MIS, or related field
  • 8+ years' experience in supporting ServiceNow ITSM through administration, configuration, development, and upgrades
  • Experience integrating ServiceNow with APIs and/or flat-file integrations
  • Administration of a ServiceNow instance, including user management, group management, and role management
  • Experience conducting ServiceNow instance upgrades
  • ServiceNow Developer Certification is strongly preferred

We welcome candidates with a strong background in ServiceNow and IT service management. If you're passionate about delivering innovative solutions and working with a talented team, we encourage you to apply.