
Digital Transformation Lead
1 week ago
About the Role:
- The Senior Digital Project Manager oversees daily project coordination and ensures smooth operation of projects related to email marketing campaigns.
- Responsibilities include overseeing build, QA, deployment, and analytics tracking of dozens of emails per month.
Key Responsibilities:
- Coordinating with developers and client contacts for development and deployment of emails through Salesforce Marketing Cloud.
- Performing QA testing to ensure email content renders well across email clients and matches client submissions.
- Guiding clients on account protocols and clearly answering questions regarding email templates and usage.
- Pulling metrics reports from Salesforce Marketing Cloud and sharing reports with clients.
- Assisting with additional email marketing projects such as quarterly benchmark reports or template builds.
- Identifying potential roadblocks or delays with projects and clients to ensure smooth operations.
Qualifications:
- Minimum 5-7 years of experience as a Senior Digital Project Manager or similar skill set.
- Familiarity with Salesforce Marketing Cloud is preferred but not required.
- Experience working in a client-facing environment, preferably at an agency.
- Ability to work independently and own tasks in a geographically distributed team.
- Excellent written and verbal communication skills and availability to support business hours.
- Advanced English level.
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