Senior Team Manager

1 week ago


Hubli, Karnataka, India beBeeManagement Full time ₹ 75,00,000

**Leadership Opportunity:**

We are seeking an experienced team leader to oversee our bank staff and outsourced team members.

Key Responsibilities:

  • Minimum of 5 years' experience in contact centre inbound/outbound (banking/NBFC process)
  • In-depth knowledge of functioning of inbound and outbound contact centre
  • Vendor Management, billing
  • Cross selling, sales targets, service level management, escalation handling, complaint management
  • Good knowledge of training and quality, NPS required
  • Handling inbound emails and chat teams preferred

Requirements:

  • Graduate (Any Specialisation)
  • Post Graduate (Any Specialisation)
  • Minimum 5-10 years of experience

Competitive Benefits:

  • Knowledge of banking/NBFC processes


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