Salesforce Transformation Specialist

2 days ago

Mumbai, Maharashtra, India beBeeTransformation Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Salesforce Transformation Specialist

We are seeking an experienced Salesforce Transformation Specialist to join our team. As a key member of our organization, you will play a critical role in designing and delivering complex enterprise-scale Salesforce solutions for customers.

You will bring together teams across different stakeholders to realize a vision and translate a customer's vision into a roadmap. You will enjoy solving problems for customers and articulate and present at an executive level.

  • This team provides white glove treatment for a select set of strategic customers for the India region, providing the right level of governance overseeing transformational programs for our customers, ensuring the program is on track with active participation across internal teams in Salesforce, program participants from customers, external stakeholders from our partners both consulting and technical.
  • As a trusted advisor to the world's most admired companies, you will help businesses achieve a digital transformation by connecting them to their customers, partners, and employees in a whole new way. Your success is paramount, and as a Technical Architect, you will take on the role of ensuring customer success by solving complex problems and guiding the implementation partner.

Key Responsibilities:

- In-depth knowledge about the Salesforce C360, Platform, Integration cloud

- Solid understanding of Industry/DataCloud+AI+CRM products

- Providing a smooth transition for the customer from pre-sales to post-sales

- Driving partners' implementation aligned to customers' transformational objectives

- Solving technical problems that might arise during the implementation

- Building proof of concepts to articulate how a problem area could be addressed

- Creating integration, data migration, and implementation strategies that maximize standard out-of-the-box capabilities of the Salesforce platform.

- Collaborating with various internal teams of Salesforce to clear technical obstacles

- Highlighting risks and creating mitigation strategies that might derail the program

- Speaking the language of the customer and understanding their business and technical landscape deeply

- Collecting assets and sharing best practices across customers

Required Skills and Experience:

- 8-14 years' experience implementing solutions on the Salesforce platform

- Hands-on experience on the Salesforce platform is a must for this role

- Possessing Salesforce Application & System Architect, Data Cloud, AI certifications or Industry Cloud Accreditation

- Having played a critical part of large transformational programs for customers in the past

- Extraordinary client-facing skills with the ability to solve clients' needs and manage the program

- Detail-oriented individuals with the ability to rapidly learn and take advantage of new concepts, business models, and technologies

- Having a thorough understanding of development methodologies like Agile, Waterfall

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