Global IT Asset Lifecycle Manager

1 day ago

Alleppey, Kerala, India beBeeAsset Full time ₹ 20,00,000 - ₹ 25,00,000
Hardware Asset Management Specialist

We are seeking a highly skilled Hardware Asset Management Specialist to manage and enhance our client's asset lifecycle and configuration management practices across global operations.

  • Key Responsibilities:
  • Drive end-to-end delivery of HAM and CMDB engagements, ensuring alignment with SLAs, KPIs, and service improvement initiatives.
  • Configure robust Identification and Reconciliation rules to ensure reliable CMDB data integrity.
  • Monitor CMDB health and proactively resolve data conflicts between authoritative sources.
  • Define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs.
  • Develop and maintain process documentation, policies, and compliance frameworks for HAM and CMDB.
  • Create and enhance application maps using ServiceNow Service Mapping.
  • Customize ServiceNow environments including scripting, automation, and module configuration.
  • Design and manage reports and dashboards to support decision-making and transparency.
  • Identify and implement opportunities for continuous service improvement.
  • Define, improve, and manage periodic audit and verification processes for asset data.

Qualifications:

  • At least 3 years of experience in hardware asset management and CMDB.
  • Strong expertise in ServiceNow HAM and CMDB modules.
  • Proven ability to drive operational excellence in IT asset and configuration management.
  • Deep understanding of CMDB architecture, CI types, and dependency mapping.
  • Experience handling large-scale data integration and reconciliation tasks.

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