
Customer Relationship Ambassador
2 days ago
Codingal is a pioneer in online AI & coding education for kids and teens. Our mission is to empower young minds to become future-ready creators, entrepreneurs, engineers, and scientists.
We offer personalized learning through 1:1 and small-group classes, integrating real-world AI tools into the learning journey.
Key responsibilities:
- Focus on customer retention, renewals, and referrals.
- Engage and preserve existing customers, cultivating profitable relationships.
- Interact with customers via calls and messages.
- Meet monthly targets in a high-performance environment.
- Maintain customer feedback and ensure timely action.
Required skills:
- Strong English communication and written skills are essential.
- A technical background is preferred but not mandatory.
- Prior experience in Edtech B2C sales is beneficial (min 6 months).
- Excellent communication and influencing skills to deliver sales pitches and maintain healthy customer relationships.
- Results-driven with experience in extremely target-centric roles.
- Self-motivated learners who can grasp product knowledge within 2 days.
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