
Brand Ambassador
6 days ago
We are seeking an exceptional Brand Ambassador to join our team. In this role, you will serve as the primary point of contact for users, brands, and influencers on our platform.
- You will handle inbound queries, emails, and calls to resolve issues and provide accurate information in a timely manner.
- Guide users through the onboarding process and navigate them through our application.
- Maintain a positive and professional tone while handling escalations and complaints from users.
- Collect feedback from users and report recurring issues to improve the user experience.
Key Requirements:
- 0–2 years of experience in customer service, influencer management, or client relations.
- Excellent verbal and written communication skills.
- Strong problem-solving ability with a calm, empathetic approach.
- Comfortable interacting with users, brands, and app influencers.
- A strong understanding of English is essential.
About This Role:
This is an excellent opportunity to work with a dynamic team and contribute to the growth of our application. As a Brand Ambassador, you will play a vital role in ensuring seamless user journeys and providing exceptional support to our users.
What We Offer:
- A collaborative and supportive work environment.
- The opportunity to work with a talented team of professionals.
- Ongoing training and development opportunities.
- A competitive compensation package.
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