Highly Skilled Technical Expert

4 days ago

Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000

Job Overview

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We are seeking a highly skilled and experienced Senior Support Specialist to join our team. As a Senior Support Specialist, you will be responsible for managing a team of support engineers and specialists to provide technical support and address system issues promptly.

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Key Responsibilities

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  • Manage a team of support engineers and specialists to provide technical support and address system issues promptly.">
  • Monitor system performance and reliability metrics, identifying areas for improvement and implementing solutions.">
  • Collaborate with cross-functional teams to optimize application performance and enhance system reliability.">
  • Develop and maintain incident response procedures and protocols to minimize system downtime.">
  • Conduct regular audits and assessments to ensure compliance with industry standards and best practices.">
  • Lead the implementation of automation tools and processes to streamline support operations and enhance efficiency.">
  • Provide technical expertise and guidance to team members, promoting a culture of continuous learning and development.">
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Required Skills and Qualifications

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The ideal candidate will have:

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  • Proficiency in site reliability engineering (SRE) principles and practices.">
  • A strong background in system administration, networking, and cloud computing.">
  • Experience with monitoring tools such as Prometheus, Grafana, and ELK Stack.">
  • Knowledge of containerization technologies like Docker and Kubernetes.">
  • Ability to troubleshoot complex technical issues and perform root cause analysis.">
  • Excellent communication skills and ability to work collaboratively in a team environment.">
  • Strong project management and leadership skills to drive initiatives and deliver results efficiently.">
  • Certifications in relevant areas such as AWS Certified DevOps Engineer or Google Professional Cloud DevOps Engineer are a plus.">
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Benefits

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This role offers:

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  • Opportunity to work with a talented team of professionals.">
  • Chance to develop and implement innovative solutions.">
  • Collaborative and dynamic work environment.">
  • Competitive salary and benefits package.">
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Others

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If you are a motivated and results-driven professional looking for a challenging opportunity, please submit your application.

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