AI Leader

2 days ago

Noida, Uttar Pradesh, India beBeeEnterprise Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Enterprise AI and ServiceNow Leadership Role

This is a senior-level position that requires strategic leadership in the adoption and operation of AI platforms. As a key member of our team, you will be responsible for developing and implementing an enterprise-wide strategy for AI/ML platforms, including Microsoft Azure AI & Copilot, AWS Bedrock, OpenAI, Google Vertex AI, and other market players.

The ideal candidate will have a strong background in AI strategy, platform engineering, and ServiceNow delivery. They will be able to guide business units on how to leverage AI responsibly and effectively, balancing innovation, cost, security, and compliance.

Key Responsibilities:

  • Develop and implement an enterprise-wide AI strategy that aligns with business objectives
  • Lead the evaluation and adoption of AI/ML platforms, including Azure OpenAI, Copilot, OpenAI APIs, Google Vertex AI, AWS Bedrock & SageMaker
  • Collaborate with IT Ops and platform teams to integrate AI into observability, alerting, and AIOps pipelines for real-time insights and automation triggers
  • Establish and oversee AI platform operations, including model lifecycle management, retraining schedules, usage monitoring, and performance optimization
  • Define and implement AI observability, monitoring, and drift detection mechanisms to ensure high availability and trust in AI-driven outputs
  • Own the AI platform governance model – including access control, versioning, security, and audit compliance

ServiceNow Operations:

  • Lead the ServiceNow platform roadmap, including ITSM, ITOM, HRSD, and low-code/no-code development
  • Oversee ServiceNow platform operations, including performance management, upgrades, patching, and capacity planning in collaboration with infrastructure teams
  • Ensure incident, change, and release management processes for ServiceNow are aligned with ITIL standards and business continuity objectives
  • Integrate AI features into ServiceNow (e.g., Now Assist, predictive intelligence, NLP bots, ML models in workflows)

Required Skills & Experience:

  • 12–15 years of experience in enterprise IT, with strong leadership in AI strategy, platform engineering, and ServiceNow delivery
  • Proven experience working with AI/ML platforms like: Azure OpenAI, Copilot, OpenAI APIs, Google Vertex AI, AWS Bedrock & SageMaker
  • Deep hands-on and solutioning knowledge of ServiceNow (ITSM, ITOM, low-code)
  • Strong experience in enterprise automation, integration strategy, AI-powered service delivery, and governance
  • Excellent stakeholder engagement skills; ability to influence business leaders and technical teams

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