Facilities Operations Specialist

22 hours ago

Thāne, Maharashtra, India beBeeOperations Full time ₹ 7,50,000 - ₹ 15,00,000

Job Title: Facilities Operations Manager

Job Description:

As a facilities operations manager, you will be responsible for overseeing the administration of exam venues within a designated region. Your primary focus will be on ensuring zero incidents occur on exam days related to admin services.

You will also be involved in managing hub admin activities and operations, including defining scope and key performance indicators (KPIs) for team members, communicating with immediate management, and monitoring key project activities.

Additionally, you will assist with recruitment, training, and talent development, standardize processes at all exam venues within the hub, and manage vendor relationships.

Key responsibilities include:

  • Managing HUB Admin activities/operation & Admin Team
  • Defining Scope and KRA's of Team members
  • Communicating and coordinating with immediate management for day-to-day activities
  • Monitoring and reporting of key project activities, plans, and progress
  • End-to-end Exam day and non-exam day administrative activities management and Team coordination
  • Ensuring zero incident on Exam day related to Admin Services
  • Helping in Recruitment, Training and talent development of Team Members
  • Defining and deploying control and Monitoring mechanism Admin Team within HUB
  • Training and development of Admin Team within HUB
  • Ensure Standardising of process at all Exam Venues within HUB
  • Vendor Mgmt, Support Regional Head in Finalizing of contract, Vendor invoice
  • Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
  • Central Spoc for all Facility-related matters within HUB
  • Ensure SLA/SLC at Exam Venues
  • Governance over Vidz/Lisp partners, regular meeting and closure of Audit points
  • Deployment of Adhoc/Contract manpower at Exam Venue
  • Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
  • Maintain and monitor legal compliances for all Venues
  • Prepare and deploy Contingency/BCP
  • Surprise checks at Exam Venues
  • Handle crisis situation
  • Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
  • Conduct audit of Exam venues

Required Skills and Qualifications:

  • Good communication skills
  • Strong technical knowledge of electrical equipment
  • Experience in soft services facility management
  • Experience in facility operations and management
  • Managed a team
  • Experience in conflict management
  • Ability to work under extreme pressure
  • Awareness of laws related to facility compliance and operations
  • Proficiency in Microsoft Excel, Word, and PowerPoint

Benefits:

The successful candidate will have the opportunity to develop their skills and experience in a dynamic and fast-paced environment. They will also have access to ongoing training and development opportunities to ensure they remain up-to-date with the latest industry trends and technologies.

Others:

The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability to work effectively in a team environment. They will also have a proven track record of delivering results in a timely and efficient manner.

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