Customer Lifecycle Manager

5 days ago

Mumbai, Maharashtra, India beBeeAccount Full time ₹ 60,00,000 - ₹ 85,00,000

About the Role

The Regional Account Executive oversees the entire lifecycle of existing customers and wins new ones, taking individual responsibility for top customers and prospects.

This role reports to the Regional Key Account Manager and involves collaboration with internal teams and external stakeholders.

Key Responsibilities

  • Perform monthly GL reconciliations, posting entries in NAV, and follow up with supervisors.
  • Update and match booked GST invoices, claim eligible input credit, or recover unpaid GST from branches/vendors.
  • Track PSD and Procurement payments, book invoices weekly, and ensure timely batch processing via H2H.
  • Maintain accurate booking and document support for procurement-related expenses (freight, rent, transport, courier).
  • Process local vendor payments promptly after verification of documents and approvals; maintain NEFT/UTR details.
  • Assist HR - Payroll Team with FNF settlements and ensure records for new vendor bank details are maintained as per requests.
  • Book utility bills from portals and adjust journal vouchers; share unpaid invoice lists for further action.
  • Support the Taxation Team and ensure compliance with credit/payment policies.

Key Result Areas

  • Monthly GL Reconciliation
  • GST Input Credit Accuracy
  • Procurement Payment Processing
  • Invoice Booking & Documentation
  • Vendor Coordination & Compliance

Requirements

  • Competencies:
    • Attention to Detail
    • Accountability & Ownership
    • Cross-Functional Collaboration
    • Process Adherence
    • Time Management
  • Educational Qualification / Other Requirement:
    • B.Com with 2-3 years of experience
    • Master's Degree preferred
    • Proficient in MS-Excel/Google Sheets

Role Type / Key Working Relationships

  • Individual Contributor
  • Internal team
  • External stakeholders

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