
EPM Mac Systems Professional
2 days ago
Role Overview:
We are seeking a skilled professional to fill the EPM Mac L2 Support position. The ideal candidate will be responsible for maintaining compliance with published and in-house created STIGs, patching and health checks of the Mac environment, assisting senior engineers with maintenance and enhancement of a Managed Mac Environment, and interfacing with Tier 2 technicians for escalated support cases.
Key Responsibilities:
- Ensure updates, testing, and maintenance compliance with Mac STIGs
- Manage scripts, application packages, and data services for Mac environment
- Assist with managing patching process for Mac environment
- Extensive knowledge and certifications in Mac OS X Operating Systems
- Active Directory management
- Login script creation and maintenance
- Virtual desktop management
- Experience with Mac enterprise management systems such as Jamf, Intune & WS One
Requirements:
- 10-12 years of total experience with 7+ years of relevant experience or equivalent combination of education and work experience
- Demonstrates an understanding of current scripting technologies and Mac Environment
- Advanced knowledge of managing JAMF Suite of applications
- Knowledge on managing Mac using Intune/WS One will have added advantage
- In-depth knowledge of configuration management principles and best practices
What We Offer:
Opportunity to leverage expertise and contribute to growth and success of the organization.
Responsibilities Include:
- Perform tasks ensuring compliance and security of Mac environments
- Utilize scripting languages and JAMF tools to streamline workflows and automation
- Collaborate with cross-functional teams to resolve complex technical issues
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