Case Analysis Expert
3 days ago
About the Role:
We are seeking a skilled and detail-oriented Case Analysis Intern to join our Operations team at Skill Veda. As a Case Analysis Intern, you will have the opportunity to gain hands-on experience in a fast-paced environment, working closely with different teams within the Operations department.
Key Responsibilities:
- Support the operations team in day-to-day activities, including case analysis, document verification, and database management.
- Conduct background verification checks for clients, ensuring accuracy and compliance with company policies.
- Collaborate with cross-functional teams to resolve operational issues or customer inquiries in a timely manner.
- Contribute ideas for process improvement and optimization.
- Perform outbound calls to gather necessary information and follow up on verification requests.
- Maintain data confidentiality and security by adhering to established protocols and guidelines.
- Complete assigned tasks and projects within specified deadlines with a high level of accuracy and attention to detail.
Requirements:
- Pursuing a degree or graduate in any field.
- Strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
- Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
- Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
- Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
- Able to work independently as well as collaboratively within a team.
- Willingness to learn and adapt to new technologies and processes.
About Us:
Skill Veda is a leading background verification platform, providing services to lakhs of people every year. We offer a unique opportunity to work with a diverse range of clients and gain valuable experience in business operations.
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