DLS Case Admin Temp, DLS Document Management

4 weeks ago


India Amazon Music Full time
Job Description

DESCRIPTION

At Amazon we believe that every day is still day one.
We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.

The document admin associates will be an individual contributor and provides support for document management for all types of leave of absence, accommodation and disability life events. They are highly skilled in clinical review, medical document validation and in identifying potential fraudulent documentation. They are experts in document management process and process the request as per Amazon policy guidelines and process documents in place.

Essential Responsibilities:
- Document sorting, scanning, indexing and storing in appropriate database.
- Linking documents with appropriate cases.
- Storing unmatched documents in the repository for future reference following predefined filing process.
- Reviews documents for accuracy.
- Identify and report incorrect, or unclear submissions.
- Categorizing documents to various leave types. Critically assess and address the document assignment for all the identified and unidentified cases.
- Assist employee through calls and emails for document submission.
- Check for identifiable cases for received documents and assign unmatched documents to unidentified category in the database.
- Address and respond to sensitive documentation on priority.
- Identify and solve problems that may arise, sometimes with limited information
- Ensure compliance with a standard work, federal/state regulations, and company policy
- Maintain system records to ensure accurate and timely information/documentation
- Consult, coordinate and partner with the case manager and other internal or external departments/systems or vendors as appropriate
- Other duties as assigned

Key job responsibilities
Document sorting, scanning, indexing and storing in appropriate database. . Linking documents with appropriate cases. . Storing unmatched documents in the repository for future reference following predefined filing process. . Reviews documents for accuracy. . Identify and report incorrect, or unclear submissions. . Categorizing documents to various leave types. Critically assess and address the document assignment for all the identified and unidentified cases. . Assist employee through calls and emails for document submission. . Check for identifiable cases for received documents and assign unmatched documents to unidentified category in the database. . Address and respond to sensitive documentation on priority. . Identify and solve problems that may arise, sometimes with limited information . Ensure compliance with a standard work, federal/state regulations, and company policy . Maintain system records to ensure accurate and timely information/documentation . Consult, coordinate and partner with the case manager and other internal or external departments/systems or vendors as appropriate . Other duties as assigned

BASIC QUALIFICATIONS

- 6+ months of human resources experience
- 6+ months of Microsoft Office products and applications experience
- Experience in confidential environments
- Bachelor's degree is minimum

PREFERRED QUALIFICATIONS

- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • India Amazon Music Full time

    Job Description DESCRIPTION At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of...


  • India Amazon Music Full time

    Job Description DESCRIPTION At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of...

  • DLS Pay Specialist

    4 weeks ago


    India Amazon Music Full time

    Job DescriptionDESCRIPTIONAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence,...

  • LOA Case Mgr

    4 weeks ago


    India Amazon Music Full time

    Job DescriptionDESCRIPTIONThis is a contractual role for 12 monthsAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional...


  • india Lytx, Inc. Full time

    Job DescriptionWhy Lytx?:As our Machine Learning Engineer, you will join our Applied Machine Learning Team in India, who develops machine learning and computer vision algorithms to monitor and assess the state of drivers and their environments to identify risk and improve safety for our clients. You will contribute to all aspects of the DL/ML model...


  • India Lytx Full time

    Why Lytx?: As our Machine Learning Engineer, you will join our Applied Machine Learning Team in India, who develops machine learning and computer vision algorithms to monitor and assess the state of drivers and their environments to identify risk and improve safety for our clients. You will contribute to all aspects of the DL/ML model development and...


  • India Steps AI Full time

    Your RoleAs a Machine Learning Intern at Steps AI, you will be an integral part of a dynamic team contributing to advanced machine learning (ML), deep learning (DL), and natural language processing (NLP) projects. You will work on cutting-edge AI technologies, including Large Language Models (LLMs), multi-agent systems, and RAG...

  • AI/ML Engineer

    4 days ago


    India Steps AI Full time

    About UsSteps AI is a cutting-edge AI company focused on delivering innovative AI-powered products that revolutionize enterprise Agentic data retrieval and automation. We are seeking a highly skilled Machine Learning Intern to join our dynamic team and contribute to advanced machine learning (ML), deep learning (DL), and natural language processing (NLP)...

  • Case Manager

    4 weeks ago


    India 16novrelease Full time

    Job briefWe are looking for a Case Manager to enhance the quality of patient management maximize satisfaction and promote cost-effectiveness The successful candidate will be accountable for the full patient care cycle Case Manager duties include assessing planning implementing monitoring and evaluating actions required to meet the clients health and...

  • Case Manager

    7 hours ago


    India Veremark Full time

    Company OverviewVeremark is a remote-first HR tech scale-up dedicated to revolutionizing trust and confidence in the world of work.We pioneer innovative solutions, such as blockchain-based verification and whistleblowing platforms, to empower individuals and organizations alike.As a Case Owner, you will be part of this journey, leveraging cutting-edge...


  • Manesar, India DHL Aero Expreso Full time

    Job Description Qualification: Minimum 12th pass preferably Graduate. Experience: 3-4 years of experience from warehouse/hub. Age:28 to 32 years Knowledge & Skills: . Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift Provide communication regarding the same to the concerned PUD Centres /...

  • Customer Associate

    10 hours ago


    India Dhanyam Superstores Pvt. Limited Full time

    Customer service inside the stores which includes billing customer queries handling stacking of products on shelves and shelf cleaning Male staff need to posses DL for delivery of stocksExperience1 - 2 YearsNo of Openings7EducationHigher SecondaryRoleCustomer AssociateIndustry TypeCall Centre BPO KPO ITES LPOGender Male Female Job...


  • India Analytics Vidhya Full time

    About the RoleYou will contribute to driving innovation through data science and AI projects.You will design and implement data science and AI projects for our courses.You will develop engaging and informative content for our data science community.This role is best suited for individuals with 3 years of experience in data science and a strong understanding...


  • India Sony Research India Full time

    Job DescriptionWe are seeking a talented and motivated candidate who is pursuing or has completed an MS/MSc/MTech/PhD level degree in Computer Science, Electronics Engineering, Data Science, Information Science, Artificial Intelligence, or Computer Applications to join our team as a computer vision intern. The successful candidate will have strong knowledge...

  • Data Scientist

    4 weeks ago


    india Yubi Full time

    Job Title: Data Scientist 2 (LLM/GenAI)Location:BangaloreExperience:2 - 4 yearsEmployment Type:Full-timeJob Summary:We are looking for a highly skilledData Scientist (LLM)to join our AI and Machine Learning team. The ideal candidate will have a strong foundation inMachine Learning (ML), Deep Learning (DL), and Large Language Models (LLMs) , along with...

  • Gme Nx Line Designer

    2 weeks ago


    India Satyam Venture Full time

    **Job Title**: GME NX line designer **Qualification**: - BE / B Tech **Desired Profile**: - Digital Engineering Factory Engineer - Developing 3D layout for Future State Lines - Testing NX line designer new Methods and developing DLS content. - Creating 3D Factory with all the required level of details **Skills Required**: - Knowledge on manufacturing...


  • India Druta AI Full time

    Company Description:Introducing Druta AI – your partner in building personalized AI for your business. Our platform makes it simple to design custom AI solutions that understand your unique needs, helping you connect with your customers and boost engagement. With Druta AI, you can create smart, tailored experiences that drive growth and elevate every...

  • Casa Sales Officer

    4 weeks ago


    India Tekpillar Full time

    What You ll Do - Lead the Way Drive lead generation and open CASA Accounts with ease - Hit Your Targets Collaborate with your Branch or Reporting Manager to smash sales goals - Build Relationships Leverage your network and corporate connections for success - Know Your Area Your knowledge of the local geographical area will be your secret weapon What We ...


  • India Amlgo Labs Full time

    Job Summary: As a Data Scientist (AI/ML) at Amlgo Labs, you will play a crucial role in building and deploying sophisticated machine learning and deep learning models to address complex business challenges. You will work within our Technology Innovation Vertical, collaborating with a team of talented engineers and researchers to deliver impactful data-driven...


  • India Veremark Full time

    Job OverviewWe are seeking a skilled Case Management Specialist to join our team at Veremark. This role is ideal for individuals with experience in managing cases from start to finish and ensuring effective coordination between service delivery teams.