Case Analysis Intern(Operations)
1 week ago
Job role: Case Analysis(Operations Intern)
Duration: 6 Months
Compensation/Stipend: INR 12,000-13,000
Location: Remote
Working Days: 6 days a week and open to work under rotational shifts and Sunday's based on the requirement.
CTC Post Confirmation: 4-6LPA (Depending upon candidate's performance)
As a Case Analysis Intern at Springworks , you will have the opportunity to gain hands-on experience in
the fast-paced environment of a leading background verification platform, SpringVerify. You will have the
opportunity to work closely with different teams within the Operations department, gaining valuable
hands-on experience in various aspects of business operations.
Responsibilities:
● Support the operations team in day-to-day activities, which may include case analysis, document
verification, and database management.
● Assist in conducting background verification checks for our clients, ensuring accuracy and
compliance with company policies.
● Collaborate with cross-functional teams to resolve any operational issues or customer inquiries
in a timely manner.
● Contribute ideas for process improvement and optimization.
● Perform outbound calls to gather necessary information and follow up on verification requests.
● Adhere to established protocols and guidelines to maintain data confidentiality and security.
● Complete assigned tasks and projects within specified deadlines with a high level of accuracy
and attention to detail.
Your Skills and Experience:
● Currently pursuing a degree/graduate in any field
● Strong communication skills, both verbal and written, with the ability to interact professionally
with clients and team members.
● Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced
environment.
● Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
● Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
● Ability to work independently as well as collaboratively within a team.
● Willingness to learn and adapt to new technologies and processes.
● Familiarity with call-making and telephone etiquette is preferred.
Note:
The Operations Intern role at Springworks provides a unique opportunity to work in different operational
teams. While the specific team names are not mentioned in this job description, successful candidates
will be assigned to a team based on their skills, interests, and the team's current needs.
● This is a full time internship opportunity so expect to work for 9 hours including 1 hour of
break and you should be available for a minimum duration of 9 months.
● Based on the business requirement, you might have to work on the weekends, a leave
● Comp off or OT (overtime allowance) would be given for working on the off days.
● You get to work with the team serving lakhs of people every year. Look at this as a stepping
stone in your career.
About Company / Benefits
● Health Insurance of 4 lakhs sum insured, Covers self + children + spouse. Unlimited free
● Tele doctor consultations with 15 different specialities for you and your family members
including Mental Health.
● Learning & development budget ( Up to Rs. 21,000/-)
● Work from anywhere effortlessly with our remote setup perk: Rs. 10,000 . Decide how you want
to use this. Yours to keep.
● Inverter for power backup (Rs 18,000) for any power issues - generally covers the full house
● Additional Monitor (Rs 6,000 ) - yours to keep to be a pro case analyst
● Work from anywhere - no location preferred. We have people working from 85 different cities in
the country. Truly India. You can even work from a beach, hill or just a city.
● Earn EngageWith points for recognitions from team members, and special events like
anniversaries and birthdays, which can be redeemed for various rewards and recognitions.
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