Policy Servicing Specialist

3 days ago

Aligarh, Uttar Pradesh, India beBeePolicyServicing Full time ₹ 4,00,000 - ₹ 8,00,000

Job Opportunity: Policy Servicing Professional

We are seeking a highly organized and detail-oriented policy servicing professional to join our organization.

Key Responsibilities:

  • Process post-issue service requests including address changes, beneficiary updates, ownership and payor changes, and banking information updates.
  • Maintain and update policy records in administration systems according to standard operating procedures.
  • Collaborate with internal teams and external stakeholders to resolve discrepancies and ensure service quality.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.
  • Ensure service levels and turnaround times are met according to service level agreement requirements.
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses.
  • Maintain a strong understanding of policy administration systems, transaction codes, and process workflows.

Requirements:

  • Graduation in any stream, Commerce Graduate preferred.
  • 1+ year of working experience that required a focus on quality including attention to details, accuracy, and accountability for your work product.
  • Experience in a professional environment that required you to work regularly scheduled shifts.
  • Effective business communication skills required to exchange information with clients.

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