
Data Process Optimizer
3 days ago
We are seeking a detail-oriented and tech-savvy professional to join our team as a Senior Data Operations Specialist. This role plays an integral part in ensuring that clients receive high-quality datasets in a timely manner.
Responsibilities:
- Collaborate with the dev team to ensure the end-to-end completion of the 'Extraction-QA-Feedback-Delivery' process.
- Meet predetermined deadlines with a goal of complete accuracy by extracting, QCing, auditing, and delivering completed and approved datasets.
- Research and troubleshoot issues associated with data and/or tools provided.
- Catch and report bugs by highlighting trends and exceptions that require fixes.
- Suggest process improvement ideas that will bring efficiency and structure to workflows.
- Implement automation solutions to make QA processes more robust and efficient.
- Work closely with the development team to manage ETAs and deliverables.
- Assist AI and RPA models by manually parsing data for delivery or process automation.
- Conduct domain-specific preliminary research for building subject matter expertise.
- Own end-to-end operations process for daily project deliverables.
- Respond to client inquiries related to ongoing projects.
Requirements:
- At least a bachelor's degree in any field.
- At least 1 year of experience working on Excel / Google Sheets.
- Familiarity with XPath, SQL, or any query/coding language is a plus.
- Excellent attention to detail and proven ability to perform under pressure.
- A quick learner with a strong analytical mindset who is tech-savvy and enjoys working with data.
- An open-minded, motivated self-starter with a positive approach to problem-solving.
- An active listener who can effectively translate instructions into action.
Infrastructure Requirements:
- High-speed internet connectivity for video calls and efficient work.
- A capable business-grade computer (e.g., modern processor, 8 GB+ of RAM).
- A dedicated workspace (at home) for uninterrupted and efficient work.
- Headphones with clear audio quality.
- A stable power connection and backups in case of internet/power failure.
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