Technical Expertise Wanted

6 days ago

Kanpur, Uttar Pradesh, India beBeeApplication Full time ₹ 18,00,000 - ₹ 19,20,000

We are seeking a skilled and proactive Application Support Professional to join our global support team. In this role, you will be responsible for the monitoring, incident response, and issue resolution of enterprise-grade systems including IBM Sterling B2B, UiPath RPA bots, and various cloud-native database platforms.

The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively during off-hours and in a rotational shift model.

Key Responsibilities
  • Monitor and manage support tickets via JIRA and email.
  • Troubleshoot and resolve issues across:
  • IBM Sterling B2B integrations and translation services
  • UiPath RPA workflows and orchestrations
  • Database systems: SQL Server, Aurora PostgreSQL, MySQL, DynamoDB, and BigQuery
  • Meet defined SLAs for incident response and resolution (e.g., 15-min response, 1-hour resolution).
System Monitoring & Maintenance
  • Perform regular health checks and performance monitoring of applications, integrations, and databases.
  • Assist with deployment validations, patch installations, and performance tuning as needed.
  • Proactively escalate critical issues per escalation protocols.
Shift & Availability
  • Provide support coverage 4 days a week in rotational shifts, including off-hours and weekends as required.
Documentation & Knowledge Sharing
  • Maintain accurate and up-to-date incident logs.
  • Create and update knowledge base articles, SOPs, and troubleshooting documentation.
  • Contribute to knowledge transfer and onboarding of new team members.
Compliance & Security
  • Ensure all activities comply with organizational and customer security standards (HIPAA, GDPR, ISO 27001).
  • Follow access and onboarding policies based on client environment guidelines.
Required Qualifications
  • IBM Sterling B2B: In-depth experience in supporting and troubleshooting B2B integrations and translation flows.
  • UiPath (RPA): Strong hands-on knowledge of bot monitoring, error handling, and RPA job management.
  • Cloud & Databases:
  • Solid experience with AWS RDS, Aurora PostgreSQL, SQL Server, DynamoDB
  • Exposure to MySQL and GCP BigQuery is a strong plus.
  • Incident Management: Proven track record of working under pressure and adhering to strict SLAs.
  • Tools & Platforms: Experience with JIRA, ticketing systems, and monitoring tools.
  • Soft Skills: Strong analytical thinking, communication, and ability to work independently with minimal supervision.
Preferred Experience
  • 5–10 years of experience in production application support roles.
  • Experience in multi-technology environments, with the ability to triage and resolve cross-platform issues efficiently.
  • Familiarity with cloud-native monitoring and alerting tools is an advantage.
What We Offer
  • Exposure to cutting-edge cloud and automation technologies.
  • Opportunity to work with global teams and enterprise clients.
  • Rotational flexibility and work-life balance initiatives.
  • Supportive environment for continuous learning and upskilling.

  • Technical Expertise in Rotating Equipment Maintenance

    4 days ago

    Kanpur, Uttar Pradesh, India beBeeRotating Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Role Overview: As a Rotating Equipment Engineer, you will provide technical expertise and support for the design, installation, and maintenance of rotating equipment in the oil and gas industry. You will work closely with project teams, clients, and vendors to ensure that rotating equipment meets all performance, reliability, and safety standards. In...

  • Drive Business Growth as a Technical Project Manager

    7 days ago

    Kanpur, Uttar Pradesh, India beBeeProject Full time

    Project Management Expert WantedWe are seeking an accomplished Project Technical Manager to spearhead technical projects and drive success within our organization.The ideal candidate will possess a solid background in project management and technical expertise to ensure successful project delivery, meeting deadlines and exceeding expectations.Lead and manage...

  • Expert ServiceNow Developer Wanted

    5 days ago

    Kanpur, Uttar Pradesh, India beBeeDeveloper Full time ₹ 25,00,000 - ₹ 30,00,000

    Expert ServiceNow Developer WantedJob Title: Expert ServiceNow DeveloperWe are seeking a seasoned ServiceNow developer to fill this critical role. The ideal candidate will have a strong background in ServiceNow development, with a minimum of 5+ years of experience.The successful candidate will be responsible for designing and implementing secure workflows,...

  • Technical Residential Drafter

    3 days ago

    Kanpur, Uttar Pradesh, India beBeeDrafting Full time ₹ 9,00,000 - ₹ 15,00,000

    Residential Technical Drafter WantedWe are seeking a skilled professional to create detailed technical drawings and plans for residential construction projects.The ideal candidate will have proficiency in Revit and experience in creating technical drawings and plans.The following skills and qualifications are required:Proficiency in Revit.Experience in...

  • Successful Ad Professional Wanted

    3 hours ago

    Kanpur, Uttar Pradesh, India beBeeSpecialist Full time ₹ 8,00,000 - ₹ 15,00,000

    High-Performing Ads Specialist WantedThis role is not your average digital marketing gig.As a specialist who thrives in a challenging and rewarding environment, you'll obsess over ads that convert like clockwork, scale like magic, and harmonize across multiple platforms.Key responsibilities include crafting and optimizing high-stakes ad campaigns, building...

  • Software Developer Expertise

    2 days ago

    Kanpur, Uttar Pradesh, India beBeeExpert Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Software Developer ExpertiseWe are seeking an exceptional software developer with expertise in designing and implementing scalable backend applications using Python. The ideal candidate will have strong experience in JavaScript and cloud platforms, with a solid understanding of backend development, API integration, and cloud-native application...

  • Leading Patent Attorney

    3 days ago

    Kanpur, Uttar Pradesh, India beBeePatent Full time ₹ 25,00,000 - ₹ 30,00,000

    Senior Patent Attorney PositionWe are seeking a seasoned expert in patent law to lead our drafting and prosecution team.The ideal candidate will have a strong technical background in Computer Science or Information Technology, along with extensive experience in preparing high-quality patent applications for major jurisdictions worldwide.This role requires...

  • C++ Developer with Expertise in MFC

    3 days ago

    Kanpur, Uttar Pradesh, India beBeeSoftware Full time ₹ 10,00,000 - ₹ 18,00,000

    Key Responsibilities:We are seeking an experienced software developer to join our team.The ideal candidate will have a strong background in C++ and MFC, with a proven track record of delivering high-quality software solutions.They will be responsible for developing, maintaining, and enhancing a legacy software application built using VC++ and MFC.The...

  • Technical Project Lead

    4 days ago

    Kanpur, Uttar Pradesh, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Project Manager - Technical ExpertiseWe are seeking an experienced Project Manager to lead and manage technical projects from initiation to closure.The ideal candidate will have a strong background in project management and technical expertise to ensure successful project delivery.Lead and manage technical projects from initiation to closureCoordinate with...

  • Backend Technical Leader

    7 days ago

    Kanpur, Uttar Pradesh, India beBeeSoftwareEngineer Full time ₹ 19,90,000 - ₹ 25,99,000

    Unlock Your PotentialWe are seeking a talented Staff Software Engineer, Backend, who shares our passion for crypto and blockchain technology.This role offers an opportunity to work with high-caliber colleagues, receive feedback to continue growing, and tackle the company's hardest problems. If you're eager to leave your mark on the world and build the future...