
Client Success Liaison
5 days ago
Job Title: Lead Engagement Specialist
This role involves leveraging sharp judgment to identify opportunities and craft personalized responses that foster meaningful connections with prospects.
You will play a key part in nurturing warm leads from outreach campaigns, ensuring no opportunities are lost due to generic responses.
Responsibilities:
- Monitor replies from email/marketing campaigns and engage prospects promptly.
- Draft professional and context-aware responses (mix of templates + personalization).
- Identify high-potential leads and escalate them to the sales team.
- Nurture conversations to keep prospects engaged and interested.
- Work closely with SDRs/BDRs to schedule meetings with qualified prospects.
- Maintain accurate records of interactions in CRM and outreach tools.
Requirements:
- Proven experience in administrative support or client coordination.
- Strong command of Google Sheets (formulas, filters, formatting).
- Excellent communication skills - written and verbal.
- Ability to multitask and manage time effectively.
- High attention to detail and accuracy.
- Familiarity with tools like Gmail, Google Drive, and basic CRM systems is beneficial.
Qualifications:
- Bachelor's degree in a related field.
- 0-1 year of experience (multiple roles)
- Strong communication, negotiation, and interpersonal skills.
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