Customer Service Representative

3 days ago

Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 23,000

Job Opportunities

We are looking for a talented professional to join our customer service team.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and provide top-notch support to our customers.

Key Responsibilities:

  • Respond to customer inquiries and issues via various channels, providing timely and professional assistance.
  • Learn about our products or services and effectively communicate information to customers.
  • Document and maintain records of customer interactions and transactions using a customer relationship management (CRM) system.
  • Collaborate with experienced team members to resolve customer concerns and enhance your skills.
  • Provide detailed product or service information, resolve customer concerns and offer appropriate solutions to ensure customer satisfaction.
  • Handle a diverse range of customer service requests, including billing inquiries, technical support and general inquiries.

Benefits:

Flexible working hours with a healthy work-life balance. Regular feedback sessions to help you grow professionally. Collaborative team environment with opportunities to learn and develop new skills. Excellent salary package that reflects your hard work and dedication. Exciting job opportunities for career growth and development.

Qualifications and Requirements:

Graduate or undergraduate degree in any field. Excellent communication and problem-solving skills. Ability to work in a team environment and provide top-notch support to customers. Basic computer skills and knowledge of CRM software. Strong analytical and problem-solving skills. Adaptability and flexibility to handle a diverse range of customer service requests.

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