Senior ServiceNow CMDB Architect

2 days ago

Vijayawada, Andhra Pradesh, India beBeeCMDB Full time ₹ 75,00,000 - ₹ 1,50,00,000

About Us :

We're a global digital solutions and technology consulting company. Our innovative approach balances cutting-edge technology with an open, friendly culture.

About the Role:

This is a challenging opportunity to lead the design, development, and maintenance of the Configuration Management Database (CMDB) within the ServiceNow platform.

The successful candidate will collaborate with IT and business stakeholders to gather requirements and ensure CMDB solutions meet business needs.

  • Key Responsibilities

  • Lead the design, development, and maintenance of the CMDB within the ServiceNow platform.

  • Collaborate with IT and business stakeholders to gather requirements and ensure CMDB solutions meet business needs.

  • Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.

  • Develop and maintain CMDB documentation, including data models, workflows, and processes.

  • Provide technical leadership and mentorship to the CMDB development team.

  • Perform regular audits and data quality checks to identify and resolve discrepancies.

  • Integrate the CMDB with other IT Service Management (ITSM) processes and tools.

  • Stay up-to-date with ServiceNow CMDB best practices and industry trends.

  • Conduct training sessions for end-users and stakeholders on CMDB functionalities and best practices.

Requirements

To be considered for this role, you'll need:

  • Experience in CMDB development and administration within the ServiceNow platform.

  • Proven experience leading CMDB projects and teams.

  • In-depth knowledge of ITIL processes and best practices.

  • Experience with integrating CMDB with other ITSM processes and tools.

What We Offer

A dynamic work environment with opportunities for growth and professional development.

Additional Information

This job requires strong technical skills and excellent communication abilities. If you're passionate about IT service management and have a knack for problem-solving, we'd love to hear from you.

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