
Student Guidance Professional
4 days ago
We are seeking a skilled professional to join our team as a Counselling Manager. The ideal candidate will have experience in academic counselling and university admissions, with a strong ability to communicate effectively with students and families.
Key Responsibilities:
- Oversee and support students through the entire undergraduate admissions process, from onboarding to final university decisions.
- Guide students in developing strong academic and extracurricular profiles, including research, internships, competitions, and community impact projects.
- Strategize personalized student journeys by advising on subject selection, standardized testing, university shortlisting, and long-term academic planning.
- Review and provide detailed feedback on all application components, including personal statements, SOPs, LORs, essays, resumes, and forms.
- Step in for complex student cases to offer direct mentorship, resolve issues, and ensure high-quality outcomes.
- Manage and mentor a team of counselors, ensuring consistency, timely communication, and adherence to admissions timelines.
- Coordinate with internal teams—mentors, editors, and test prep specialists—to align strategy and execution for each student.
- Organize internal trainings, case reviews, and brainstorming sessions to strengthen team capabilities.
- Provide expert guidance on U.S., U.K., and Canadian admissions platforms such as Common App, UCAS, and OUAC.
- Advise families on academic equivalencies, scholarship opportunities, interview preparation, and offer comparisons.
- Maintain clear communication with students and parents, provide regular progress updates, and ensure client satisfaction.
- Track and document student milestones to ensure timely completion of deliverables and a smooth admissions process.
- Share insights and feedback with leadership to support operational improvements and elevate the overall student experience.
Qualifications & Skills:
- Bachelor's and Master's degree in any discipline (preferably from or with experience studying in the U.S., U.K., or Canada).
- 2–4 years of experience in academic counselling, university admissions, or education advisory roles.
- Strong verbal and written communication skills, especially in academic and admissions writing.
- Proven organisational and multitasking abilities, with the confidence to manage multiple high-stakes student timelines.
- Empathetic, detail-oriented, and proactive—able to build trust with students and families and ensure nothing falls through the cracks.
- Collaborative mindset; comfortable working cross-functionally with mentors, editors, and academic leads.
- Familiarity with undergraduate/postgraduate platforms such as Common App, UCAS, and OUAC is strongly preferred.
- A passion for education, student growth, and lifelong learning.
Why Join Us?
- Impactful Work: Play a transformative role in the lives of ambitious, global-minded students, guiding them toward the world's best universities.
- Vision-Driven Culture: Join a team that values mentorship, excellence, and personal connection over transactional guidance.
- Dynamic Environment: Work in a close-knit, supportive team where collaboration, curiosity, and initiative are celebrated.
- International Outlook: Be part of a multicultural, globally connected organisation with a strong network of experts, mentors, and educators.
- Growth & Development: Competitive compensation, meaningful responsibilities, and a clear path for professional growth in the education sector.
- Work Hard, Think Deep, Laugh Often: We brainstorm hard, counsel smart, and yes—bond over coffee, playlist debates, and great food.
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