Service Desk Team Lead
5 days ago
About the Role
\The Service Desk Team Lead is responsible for managing the day-to-day operations of the service desk. This includes ensuring that all service requests are properly logged and escalated to the appropriate teams, as well as providing technical support to end-users. The Service Desk Team Lead will also be responsible for managing the team's workload, prioritizing tasks, and meeting service level agreements.
\To be successful in this role, you will need to have strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. You will also need to have experience with IT service management tools and processes, as well as a good understanding of technical concepts and terminology.
\In addition to these technical skills, the Service Desk Team Lead will also need to have excellent people skills, including the ability to work effectively with colleagues, customers, and vendors. You will also need to be able to analyze problems, identify solutions, and implement them in a timely manner.
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Service Desk
1 week ago
Kolkata, West Bengal, India Diverse Lynx Full timeUrgent Hiring for Service Desk Engineer for expereince 2-4 Years Location Kolkata Requirement xc2 xb7 Experience should be 2 to 4 years xc2 xb7 Should be Fluent in English xc2 xb7 Should be Multitasking xc2 xb7 Should have basic knowledge of Windows Microsoft products Android and iOS devices Diverse Lynx
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Service Desk Support
3 weeks ago
Kolkata, West Bengal, India Talenta Manpower Services Full timeJob DescriptionGreetingsWe are hiring for our MNC clients.Any Graduates with minimum 1 year of experience into Service Desk can apply.Salary- Up to 6.5LPAShifts-Rotational ShiftLocation-KolkataNotice Period -0 -30 DaysContact-Janhvi:8055979395
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Customer Service Team Lead
3 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeJob Description: At Demographic HR Services, we are seeking an exceptional Team Leader to join our Customer Service team. As a key member of our leadership team, you will be responsible for driving customer satisfaction and employee engagement in our international voice process.About the Role: We are looking for a seasoned Team Leader with expertise in CSAT,...
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Customer Service Team Lead
4 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeWe are seeking a seasoned Team Leader to drive customer satisfaction and employee engagement in our international voice process team. As a key member of our leadership team, you will be responsible for supervising daily operations, ensuring CSAT and ASAT scores are consistently met, and implementing strategies to enhance team performance.Key...
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Customer Service Team Lead
3 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeWe're Hiring: Team Leader - Customer Service (BPO - International Voice Process)Location: KolkataShift Timings: 24/7Working Days: 5 DaysTransport: One-way cab availableCTC: 6,80,000 - 7,20,000Notice Period: 30 days or Immediate JoinersFemale Candidates PreferredAre you an experienced Team Leader with expertise in CSAT, ASAT, TL Matrix, and people management?...
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Help Desk Engineer
6 days ago
Kolkata, West Bengal, India BT Group Full timeJob OverviewWe are seeking a talented Help Desk Engineer to join our team. As a key member of our Service Operations department, you will be responsible for providing exceptional customer service and support.Your Key Responsibilities:To identify, record, and report against non-registered items and chargeable incidents.To monitor and track the progress of...
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Customer Service Team Lead
3 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeWe're Hiring: Team Leader – Customer Service (BPO - International Voice Process)Location: Kolkata Shift Timings: 24/7Working Days: 5 DaysTransport: One-way cab availableCTC: ₹6,80,000 - ₹7,20,000 Notice Period: 30 days or Immediate JoinersFemale Candidates PreferredAre you an experienced Team Leader with expertise in CSAT, ASAT, TL Matrix, and people...
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Customer Service Team Lead
3 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeWe're Hiring: Team Leader – Customer Service (BPO - International Voice Process) Location: Kolkata Shift Timings: 24/7 Working Days: 5 Days Transport: One-way cab available CTC: ₹6,80,000 - ₹7,20,000 Notice Period: 30 days or Immediate Joiners Female Candidates Preferred Are you an experienced Team Leader with expertise in CSAT, ASAT, TL...
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Customer Service Team Lead
1 day ago
Kolkata, West Bengal, India Demographic HR Services Full timeWe're Hiring: Team Leader – Customer Service (BPO - International Voice Process) Location: Kolkata Shift Timings: 24/7 Working Days: 5 Days Transport: One-way cab available CTC: ₹6,80,000 - ₹7,20,000 Notice Period: 30 days or Immediate Joiners Female Candidates PreferredAre you an experienced Team Leader with expertise in CSAT, ASAT, TL...
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Front Desk Receptionist
3 weeks ago
Kolkata, West Bengal, India Asian Institute of Event Management Full timeCompany DescriptionWelcome to the platform of excellence and perfection at Asian Institute of Event Management (AIEM) in the Kolkata Saltlake Sector -1. AIEM guides individuals to master the art of management, creating a path towards a prosperous future.Role DescriptionThis is a full-time on-site role for a Front Desk Receptionist at AIEM in the Kolkata...
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Customer Service Team Lead Professional
3 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeCompany Overview:Demographic HR Services is a leading international BPO that offers exceptional customer service solutions. Our team is dedicated to delivering high-quality services and exceeding client expectations.Job Summary:We are seeking an experienced Team Leader to lead our Customer Service (Voice) team. The successful candidate will be responsible...
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Service Team Lead
4 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeWe're hiring a Customer Service Team Lead to join our dynamic team at Demographic HR Services! As a key member of our customer service department, you'll play a crucial role in delivering exceptional customer experiences.The ideal candidate will have a proven track record of leading high-performing teams and driving results through effective coaching and...
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Help Desk Specialist
1 week ago
Kolkata, West Bengal, India Diverse Lynx Full timeDiverse Lynx seeks a skilled Service Desk professional to join our team. As a Support Services Technician, you will be the primary point of contact for resolving technical issues and providing assistance to customers.We are looking for an individual with strong communication skills, multitasking abilities, and experience working with Windows, Microsoft...
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Customer Service Team Lead Position
2 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeJob OverviewWe're looking for a seasoned Team Leader with expertise in driving customer satisfaction, employee engagement, and team performance. If you have the leadership skills to motivate and develop a high-performing team, this exciting opportunity is for you.Key Responsibilities: Lead and supervise daily operations of the Customer Service (Voice) team....
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News Desk
2 weeks ago
Kolkata, West Bengal, India Republic World Full timeRepublic TV is on the look-out for professionals who thrive on keeping up to speed with the hard news wheel editorially and have a drive to pull off being part of India's number 1 news show. You must also have the drive to work in a fast paced, dynamic newsroom environment. As part of India's leading news team, R Bangla is looking for the brightest editorial...
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Field Service Team Lead
3 days ago
Kolkata, West Bengal, India NTT DATA Full time**Team Member Profile**We are looking for a talented Field Tech Analyst to join our team in Kolkata, West Bengal, India. The successful candidate will have a proven track record in IT operations and management, with strong leadership skills and excellent communication abilities.Key Responsibilities:Act as a primary point of contact for a team of operational...
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Front Desk Representative
3 weeks ago
Kolkata, West Bengal, India White Force Full timeJob Description: Position - Front OfficeLocation- Kolkatta Qualification- Any GraduatesExperience- Min 1 years Requirements and skills Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and...
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Customer Service Team Lead
4 days ago
Kolkata, West Bengal, India Demographic HR Services Full timeWe're Hiring: Team Leader – Customer Service (BPO - International Voice Process) Location: Kolkata Shift Timings: 24/7 Working Days: 5 Days
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Kolkata, West Bengal, India Carbon Resources Private Limited Full timeJob DescriptionWe are looking for a pleasant Front Desk Representative and Travel Desk Coordinator to undertake all receptionist and clerical duties at the main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we makeThe ideal candidate will have a friendly and easy going personality while also...
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News Desk
2 weeks ago
Kolkata, West Bengal, India Republic World Full timeRepublic TV is on the look-out for professionals who thrive on keeping up to speed with the hard news wheel editorially and have a drive to pull off being part of India's number 1 news show. You must also have the drive to work in a fast paced, dynamic newsroom environment.As part of India's leading news team, R Bangla is looking for the brightest editorial...