ClearCase and ClearQuest Technical Expert
4 weeks ago
ClearCase and ClearQuest Specialist
We are seeking an experienced ClearCase and ClearQuest professional to support our Global environment.
Key Responsibilities:
Support and maintain ClearCase and ClearQuest version control environments, including developer tools.
Plan and administer Rational ClearCase and ClearQuest, including license servers, registry servers, VOB and View servers, and release areas.
Administer VOB and views, troubleshoot ClearCase and ClearQuest, VOB and View operations.
Administer Rational ClearCase Multisite, troubleshoot Multisite operations.
Install, configure, upgrade, patch, backup, restore, and tune ClearCase and ClearQuest.
Monitor and troubleshoot remote services.
Improve manual steps and inefficiencies through automation.
Coordinate implementation activities with global teams.
Provide training and support to engineering teams during implementation and thereafter.
Support development teams by setting up tools, build chains, and configuration management.
Lead and guide a small ClearCase and ClearQuest support team.
ClearQuest Responsibilities:
Responsible for all aspects of ClearQuest and multisite environment, including administration, support, maintenance, upgrades, and migration activities.
Plan and administer Rational ClearQuest.
Install, configure, upgrade, patch, backup, restore, and tune ClearQuest.
Coordinate implementation activities with global teams.
Monitor and troubleshoot remote services.
Improve manual steps and inefficiencies through automation.
Provide training and support to engineering teams during implementation and thereafter.
Provide remote support to our Global users.
Assist in resolving and troubleshooting issues, such as installation, performance monitoring, user access management, and all-around tool usability.
Document work procedures, hold mentoring sessions, and attend weekly calls to provide detailed status reports for ongoing issues.
Work remotely with users on a 1:1 basis.
Support ClearQuest interfaces with other ALM applications.
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