Building Customer Loyalty Expert

3 days ago

Gulbarga, Karnataka, India beBeeCustomerRelationship Full time ₹ 6,00,000 - ₹ 12,00,000
Customer Relationship Executive

We are seeking a skilled and dynamic professional to join our team as a Customer Relationship Executive. In this role, you will be responsible for developing and maintaining strong relationships with existing customers through regular communication and follow-up.

Your primary goal will be to ensure our customers receive exceptional customer service and support while ensuring they have access to the right products and services that meet their needs.

  • Develop and maintain strong relationships with existing customers.
  • Understand the needs and requirements of our customers, and offer them our products and services that meet their needs.
  • Identify cross-sell and upsell opportunities to increase revenue.

You will work closely with internal teams, including Sales, Marketing, and Customer Support, to ensure a seamless customer experience.

In order to succeed in this role, you must possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers.

A bachelor's degree in Business Administration, Marketing, or a related field is required. Additionally, you should have proven experience in a customer-facing role, with a track record of achieving customer satisfaction and delivering excellent customer service.

You will also need to have strong organizational skills, with the ability to manage multiple tasks and priorities, as well as proficiency in using CRM software and other sales tools.

If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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