Highly Skilled System Health Expert Wanted
4 days ago
This role is critical for monitoring system performance, managing incident communications, and ensuring high reliability of globally deployed web applications.
You'll be the first responder to alerts and incidents, providing real-time updates and coordination across teams.
Main Responsibilities- Monitor system health via Grafana dashboards and observability tools to detect failures and performance issues.
- Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
- Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
- Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
- Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
- Collaborate with engineering and support teams to resolve issues quickly and efficiently.
- Maintain strong communication and customer service throughout incident lifecycles.
- Utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring.
This is an excellent opportunity to work with cutting-edge technology.
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