
Data Information Manager
6 days ago
This role involves providing data archival and management services to support business operations.
- Manage server administration, including authorization and folder creation on Windows file servers.
- Handle annual access audits for file servers and monitor their performance.
- Troubleshoot authorization and Windows file server issues.
Divestment Services:
- Extract and transfer archived data to buyers, creating quality documentation of maintenance activities.
- Transfer archived documents to buyers and document changes and configurations.
Software Management:
- Install Enterprise Scan application and patches.
- Troubleshoot Enterprise Scan issues.
- Install WinViewer application and patches.
- Troubleshoot WinViewer issues.
SAP Data Archiving:
- Activate and deactivate archive infostructures (AIS).
- Run catchup archiving for new archive objects.
- Run sweeper for existing archive objects.
Reporting Responsibilities:
- Attend Agile ceremonies to provide status updates, impediments, and knowledge sharing.
- Update work items in the ADO board and team OneNote.
Incident Management:
- Assess and handle incidents and tickets during Bangkok working hours using ServiceNow and email.
- Collaborate with other technical teams to resolve issues timely.
- Create quality documentation about incident resolution and maintenance.
Retention Management:
- Assist project teams in testing archive functionalities.
Warehouse Management:
- Assist project teams in testing archive functionalities.
Replication Server Migration/Upgrade:
- Perform data migration and technical and functional testing.
The receiving team follows Agile practices, managing work through 3-month planning iterations and 2-week sprints.
- Deliver incident and problem management solutions within SLAs during PI periods.
- Deliver successful and error-free SAP maintenance activities according to upgrade schedules.
- Complete assigned user stories prioritized by the Product Owner.
- Deliver high-quality documentation related to lessons learned, undocumented problems, and new configurations.
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