
Lead Cash Logistics Specialist
4 days ago
Job Description:
The Operations Manager will oversee daily branch operations, manage staff, ensure customer satisfaction, implement business strategies, maintain regulatory compliance, and support branch growth and profitability.
Key Responsibilities:
- Responsible for day-to-day operations in the location.
- Resource management of hub for driver, gunmen & custodian.
- Route planning, duty assigning and audit planning.
- Plan and perform operations as per tasks assigned by managers in line with client requirements.
- Ensure timely withdrawal/collection and loading/depositing on the same day as intended.
- Plan, administer, monitor and perform operations in line with agreed SLA.
- Carry out surprise audits to ensure adherence of laid down processes by the team.
- Help ATM Executive to collect, collate, record and report day-to-day operations in prescribed layouts to managers, corporate and clients.
- Ensure hassle-free operations by administering requirements to be available at time of operations.
- Roster preparation of crew as per route dispatch time.
- Maintain hardcopy of Takeover & Handover of ATMs.
- Adhere to all-risk mitigation procedures to avoid cash loss during operations.
- Timely dispatching of route from Branch/Vault Office.
- Follow up with Vault officer/Bank Officials on issuance of cash to custodian for ATMs Replenishment.
- Brief the team on assigned tasks to perform, SOPs of operations.
Requirements:
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in MS Office Suite.
Benefits:
• Competitive salary package.
• Opportunities for career growth and development.
• Collaborative and dynamic work environment.
About Us:
We are a leading provider of cash logistics and management solutions. We pride ourselves on our commitment to excellence and customer satisfaction.
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