
Site Reliability Manager
4 hours ago
- Reliability & Performance:
- Lead efforts to maintain high availability and reliability of critical services.
- Define and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
- Proactively identify and resolve performance bottlenecks and system inefficiencies.
- Incident Management & Response:
- Establish and improve incident management processes and on-call rotations.
- Lead incident response and root cause analysis for high-priority outages.
- Drive post-incident reviews and ensure actionable insights are implemented.
- Automation & Tooling:
- Develop and implement automated solutions to reduce manual operational tasks.
- Enhance system observability through metrics, logging, and distributed tracing tools.
- Optimize Continuous Integration/Continuous Deployment (CI/CD) pipelines for seamless deployments.
- Collaboration:
- Partner with software engineering teams to improve the reliability of applications and infrastructure.
- Work closely with product/engineering teams to design scalable and robust systems.
- Ensure seamless integration of monitoring and alerting systems across teams.
- Leadership & Team Building:
- Manage, mentor, and grow a team of system administrators.
- Promote system administration best practices and foster a culture of reliability and performance across the organization.
- Drive performance reviews, skills development, and career progression for team members.
- Capacity Planning & Cost Optimization:
- Perform capacity planning and implement autoscaling solutions to handle traffic spikes.
- Optimize infrastructure and cloud costs while maintaining reliability and performance.
- Technical Expertise:
- Experience with cloud platforms and Kubernetes.
- Hands-on knowledge of infrastructure-as-code tools like Terraform/Helm/Ansible.
- Proficiency in programming languages such as Java.
- Expertise in distributed systems, databases, and load balancing.
- Monitoring & Observability:
- Proficient with tools like Prometheus/Grafana/Elastic APM or New Relic.
- Understanding of metrics-driven approaches for system monitoring and alerting.
- Automation & CI/CD:
- Hands-on experience with CI/CD pipelines.
- Skilled in automation frameworks and tools for infrastructure and application deployments.
- Incident Management:
- Proven track record in handling incidents, post-mortems, and implementing solutions to prevent recurrence.
- Leadership & Communication Skills:
- Strong people management and leadership skills with the ability to inspire and motivate teams.
- Excellent problem-solving and decision-making skills.
- Clear and concise communication, with the ability to translate technical concepts for non-technical stakeholders.
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