CRM Technical Leader

2 weeks ago


Bengaluru, Karnataka, India Covalensedigital Full time

Job Overview:

Covaledigital is seeking a highly skilled CRM Technical Leader to support our global and regional CRM/CX initiatives.

The successful candidate will be involved in delivering, operating, and supporting our existing CRM implementations and future projects and services.

Key Responsibilities:

• System design and architecture

• Security model and governance

• Technical solution validation

• Directing integrations of systems via API

• Maintaining and overseeing governance

• Solution delivery and quality assurance

Requirements:

• 8-15 years of experience in designing, building, developing, deploying, and supporting CRM solutions using Salesforce

• At least 2 years of experience as a technical architect

• Strong communication and leadership skills

• Ability to operate effectively in a global, multi-cultural environment

• Experience in governing cross-functional and cross-regional solutions

Preferred Qualifications:

Any degree


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