Trainer Development Manager

14 hours ago


Guntur, Andhra Pradesh, India beBeeTraining Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview:

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We are seeking a skilled and experienced Training Director to lead our training programs and develop the skills of our agents. The ideal candidate will have a strong background in training methodologies and soft skills, with experience in developing and delivering effective training programs.

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Key Responsibilities:

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  • Develop and deliver comprehensive training programs for agents, including classroom training, hands-on demonstrations, and supporting activities.">
  • Monitor student progress and provide coaching and developmental feedback to ensure agents meet business standards.">
  • Presentation and development of training materials through classroom learning, hands-on demonstrations, and supporting activities.">
  • Achieve individual training performance metrics.">
  • Support transition of agents from training to production environment, ensuring competency meets business standards.">
  • Maintain relevant product knowledge for each account by participating in client and cross-functional meetings, and side-by-side observations.">
  • Ensure effective communication with managers, peers, and other resource groups.">
  • Design and develop training materials for various instructional delivery methods.">
  • Evaluate the effectiveness of training programs using various feedback methods, leading to enhancement of training resources and programs.">
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Requirements:

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  • Bachelor's Degree in a related field">
  • Proven experience in training methodologies and soft skills">
  • Strong communication skills">
  • Proficient in Microsoft Office">
  • Ability to multi-task and meet timelines">
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