Senior Unified Communications Engineer

16 hours ago


Hyderabad, Telangana, India beBeeUnifiedCommunications Full time ₹ 15,00,000 - ₹ 25,00,000
Senior Unified Communications Specialist

This is an exciting opportunity to join our team as a Senior Unified Communications Specialist, leading the design and implementation of unified communications solutions.

The ideal candidate will have extensive experience in UC architecture and design, PSTN trunking and interoperability, CUBE and voice gateway configurations, analog devices, call flow engineering, virtualization and cloud migration.

Responsibilities will include:

  • UC Architecture & Design:
    • Deep understanding of unified communications products like CUCM, CUC, IM & Presence, and Expressways.
    • Designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability:
    • Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
  • CUBE & Voice Gateway Configurations:
    • Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.
  • Analog Devices:
    • Understanding of analog devices such as analog gateways, analog phones, fax devices, DTMF & dial-tone behavior, FXS/FXO ports.
  • Call Flow Engineering:
    • End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).
  • Virtualization & Cloud Migration:
    • Deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS).

We are looking for someone who has strong strategic and operational skills, including capacity planning and scalability, disaster recovery and redundancy, integration expertise, and change control and governance.

Key Skills:

  • Capacity Planning & Scalability:
    • Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links.
  • Disaster Recovery & Redundancy:
    • Architecting failover strategies, backup systems, and DR testing protocols.
  • Integration Expertise:
    • Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs).
  • Change Control & Governance:
    • Leading change advisory boards, documenting impact assessments, and enforcing configuration standards.

Requirements:

  • 10+ years of experience in unified communications
  • Strong technical skills in UC architecture and design, PSTN trunking and interoperability, CUBE and voice gateway configurations, analog devices, call flow engineering, and virtualization and cloud migration
  • Strategic and operational skills, including capacity planning and scalability, disaster recovery and redundancy, integration expertise, and change control and governance

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment


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